Event Operations Manager

2 weeks ago


Birmingham, Alabama, United States Marriott International Inc Full time

Event Operations Manager - Luxury Hospitality

Join a prestigious team dedicated to delivering exceptional experiences in the luxury hotel sector.

Job Overview

As an Event Operations Manager, you will oversee the highest standards of service during events, ensuring guest satisfaction and maximizing revenue opportunities. You will manage financial and administrative tasks while maintaining clear communication with all stakeholders involved in the event's success.

Key Responsibilities

  • Manage banquet operations, including inventory control and equipment maintenance.
  • Utilize beverage records to oversee liquor costs and manage inventory effectively.
  • Ensure event spaces are set according to specifications and customer requirements.
  • Conduct inspections of function rooms prior to events to guarantee compliance with standards.
  • Lead departmental meetings and maintain attendance logs for banquet staff.
  • Uphold cleanliness and sanitation standards across all banquet areas.
  • Project supply needs and manage orders for necessary service equipment.
  • Schedule staff to meet service standards while optimizing profitability.

Team Leadership

Participate in all relevant meetings and lead shifts while actively engaging in event service. Enhance your knowledge of culinary pairings and event presentation, acting as a liaison between service and kitchen teams.

Customer Service Excellence

Set a benchmark for guest relations by interacting with attendees to gather feedback and address any concerns. Empower your team to deliver outstanding service and focus on continuous improvement based on guest satisfaction metrics.

Join us in creating memorable experiences that resonate with our guests long after their visit.



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