Community Support Specialist

2 weeks ago

Bronx, New York, United States BronxWorks Full time
About BronxWorks:
BronxWorks is dedicated to enhancing the economic and social well-being of individuals and families. We provide essential services to our community, from early childhood education to senior support, ensuring that every neighbor has access to the resources they need to thrive.

Position Overview:
The Webster Campus Community School is seeking a Family Worker to support middle school students and their families. This role is integral to fostering a collaborative environment that promotes student success and family engagement.

Key Responsibilities:
  • Maintain knowledge of agency and community resources.
  • Coordinate services with mental health, medical, employment, educational, child care, and other social service providers.
  • Conduct home and field visits as necessary.
  • Encourage teamwork and collaboration among staff members.
  • Build and nurture relationships with parents and families of program participants.
  • Ensure a safe environment for students and families.
  • Participate in internal and external agency meetings and training sessions.
  • Prepare and submit reports, including monthly updates to supervisors.
  • Assist with special projects and additional duties as assigned.

Program-Specific Duties:
  • Deliver direct services to students and families, including engagement, referral, advocacy, and case management.
  • Collaborate with the Community School Director, Social Worker, and School Personnel to identify students with chronic absenteeism.

Qualifications:
  • Minimum of two years of relevant experience in a school environment.
  • Experience in a supervisory or management role is preferred.
  • Familiarity with best practices in youth development is advantageous.
  • Strong ability to engage with young people, school administrators, community partners, and families.
  • Experience in program design, curriculum management, and implementation.
  • Excellent communication, writing, and interpersonal skills.
  • Proficient in modern business communication tools, including computers and electronic mail.

Skills and Abilities:
  • Capability to use a computer for extended periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Capacity to stand, walk, or sit for prolonged durations.
  • Ability to navigate multiple flights of stairs for home visits or fieldwork.
  • Proficient in bending and retrieving documents or objects.
  • Willingness to travel throughout the boroughs of New York City and nearby counties using public transportation.
  • Ability to travel at least 1 mile within a reasonable timeframe and in various weather conditions for home visits or fieldwork.

Physical Requirements:
  • Ability to use a computer for extended periods.
  • Occasional lifting/moving of up to 10 pounds.
  • Ability to stand, walk, or sit for long periods.
  • Ability to climb stairs as needed for home visits or fieldwork.
  • Ability to bend and retrieve objects/documents.
  • Willingness to travel via public transportation in New York City and adjacent counties.
  • Ability to travel a minimum of 1 mile in various weather conditions for home visits or fieldwork.

Diversity Commitment:
BronxWorks is committed to fostering an inclusive organization that respects and values diversity. We adhere to all applicable laws and regulations regarding non-discrimination in employment, ensuring that all individuals are treated with dignity and respect.

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