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Community Support Specialist

2 months ago

Bronx, New York, United States VNS Health Full time
Position Overview
Assists the Licensed Social Worker in delivering direct social work services to patients and their families, including community resource planning, advocacy, skill development, connecting patients and families to community resources, and providing support with entitlements under the guidance of the Licensed Social Worker. Operates under the close supervision of the Licensed Social Worker.

Compensation Range: $26.23 Hourly

Benefits Offered
  • Referral bonus opportunities
  • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
  • Comprehensive health insurance plan for you and your family, including Medical, Dental, Vision, Life, and Disability coverage
  • Employer-matched retirement savings plans
  • Programs for personal and financial wellness
  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
  • Tuition reimbursement for qualifying educational programs
  • Opportunities for professional development and career progression
  • Internal mobility, CEU credits, and advancement opportunities
  • Access to a network of interdisciplinary colleagues through the VNS Health Social Services Community of Professionals
Key Responsibilities
  • Evaluates clients and families to determine the need for specific social work services and collaborates with the Licensed Social Worker to develop a care plan.
  • Coordinates with other agencies regarding the treatment plan or care strategy, ensuring follow-up on connections made between patients and other service providers to maintain continuity of care.
  • Assists staff, patients, families, and other caregivers with the application process for third-party reimbursements, entitlements, and community resources.
  • Conducts outreach to community organizations to establish collaborative relationships and facilitate access to additional services. Informs other agencies about the program and referral process.
  • Keeps accurate records and statistics in line with program requirements. Clearly documents planned and delivered services, maintaining written and verbal communication in accordance with VNS Health policy.
  • Participates in interdisciplinary team meetings and case discussions, working collaboratively with the team to ensure a continuum of quality in-home services for families.
  • Travels to patients' homes for visits as determined by the care plan or as directed by leadership.
  • Attends required in-service education programs and other training sessions as mandated by VNS Health.
  • Takes responsibility for ongoing professional development.
  • For Behavioral Health only:
  • Assists in monitoring the impact of the care plan on the patient and family.
  • Arranges transportation and/or appointments for patients at clinics, programs, and offices.
Qualifications

Licenses and Certifications:
  • Valid driver's license or NYS Non-Driver photo ID card, as determined by operational/regional needs. Required
Education:
  • Associate's Degree in Social Work, Psychology, or a related human services field or
  • Four years of full-time paid experience in social work within a social agency adhering to acceptable standards or an equivalent combination of education and experience Required
Work Experience:
  • Minimum of one year of social work experience in a mental health, healthcare, or human services environment Required
  • Bilingual skills may be required based on operational needs.
  • This position may necessitate travel between regions.