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Community Support Specialist

2 months ago


Bronx, New York, United States BronxWorks Full time
About BronxWorks:
BronxWorks is dedicated to enhancing the economic and social well-being of individuals and families. We provide a range of services from early childhood to senior care, aiming to support our community in building a stronger foundation.

Position Overview:
The Webster Campus Community School is seeking a Family Worker to collaborate with middle school students and their families. This role is essential in fostering a supportive environment that promotes educational success and community engagement.

Key Responsibilities:
  • Stay informed about agency and community resources.
  • Facilitate coordination of client services with various providers, including mental health, medical, educational, and social services.
  • Conduct home and field visits as necessary.
  • Encourage teamwork and collaboration among staff members.
  • Build and maintain relationships with parents and families of program participants.
  • Ensure a safe environment for students and families.
  • Participate in internal and external meetings and training sessions.
  • Prepare and submit reports, including monthly updates to supervisors.
  • Assist with special projects and additional duties as assigned.

Program-Specific Duties:
  • Deliver direct services to students and families, including engagement, referral, advocacy, and case management.
  • Collaborate with the Community School Director, Social Worker, and School Personnel to identify students with chronic absenteeism.

Qualifications:
  • Minimum of two years of relevant experience in a school environment.
  • Experience in a supervisory or management role is preferred.
  • Familiarity with best practices in youth development is advantageous.
  • Strong ability to work effectively with young people, school administrators, community partners, and families.
  • Experience in program design and curriculum management.
  • Excellent communication, writing, and interpersonal skills.
  • Proficient in modern business communication tools, including computers and electronic mail.

Skills and Abilities:
  • Ability to work on a computer for extended periods.
  • Capability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long durations.
  • Capacity to climb stairs as needed for home visits or fieldwork.
  • Ability to bend and retrieve objects/documents.
  • Willingness to travel within the boroughs of New York City and adjacent counties using public transportation.
  • Ability to travel at least 1 mile in various weather conditions for home visits or fieldwork.

Physical Requirements:
  • Prolonged computer use.
  • Occasional lifting/moving of up to 10 pounds.
  • Extended periods of standing, walking, or sitting.
  • Climbing stairs for home visits or fieldwork as required.
  • Bending and retrieving objects/documents.
  • Traveling within New York City and nearby counties via public transportation.
  • Traveling a minimum of 1 mile in various weather conditions for home visits or fieldwork.

Diversity Commitment:
BronxWorks is committed to fostering an inclusive environment that respects and values diversity. We adhere to all applicable laws regarding employment discrimination and strive to create a workplace that reflects the communities we serve.