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Community Support Specialist

2 months ago

Bronx, New York, United States BronxWorks Full time
About BronxWorks:
BronxWorks is dedicated to enhancing the economic and social well-being of individuals and families. We provide essential services to our community, ranging from early childhood support to senior care, ensuring that everyone is treated with dignity and respect.

Position Overview:
We are seeking a Family Worker to engage with middle school students and their families. This role is pivotal in fostering a supportive environment that promotes educational success and community involvement.

Key Responsibilities:
  • Maintain an understanding of agency and community resources.
  • Collaborate with mental health, medical, employment, educational, child care, and other social service providers to coordinate client services.
  • Conduct home and field visits as necessary.
  • Encourage teamwork and collaboration among staff members.
  • Build and nurture relationships with parents and families of program participants.
  • Ensure a safe environment for students and families.
  • Participate in internal and external agency meetings and training sessions.
  • Prepare and submit reports, including monthly updates to supervisors.
  • Assist with special projects and undertake additional duties as assigned.

Program-Specific Duties:
  • Deliver direct services to students and families, including engagement, referral, advocacy, and case management.
  • Work with the Community School Director, Social Worker, and School Personnel to identify students with chronic absenteeism.

Qualifications:
  • Minimum of two years of relevant experience in a school environment.
  • Previous experience in a supervisory or management role is preferred.
  • Familiarity with best practices in youth development is advantageous.
  • Strong ability to collaborate with young people, school administrators, community partners, and families.
  • Experience in program design, curriculum management, and implementation.
  • Excellent communication, writing, and interpersonal skills.
  • Proficient in modern business communication tools, including computers and electronic mail.

Skills and Abilities:
  • Ability to work on a computer for extended periods.
  • Capability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for prolonged periods.
  • Willingness to climb stairs as required for home visits and fieldwork.
  • Ability to bend and retrieve documents and objects.
  • Capacity to travel within the boroughs of New York City and nearby counties using public transportation.
  • Ability to travel at least 1 mile in various weather conditions, including inclement weather, for home visits and fieldwork.

Physical Requirements:
  • Prolonged computer use.
  • Occasional lifting and moving of up to 10 pounds.
  • Ability to stand, walk, or sit for extended periods.
  • Climbing stairs as necessary for home visits and fieldwork.
  • Bending and retrieving documents and objects.
  • Traveling within the boroughs of New York City and adjacent counties via public transportation.
  • Traveling a minimum of 1 mile in various weather conditions, including inclement weather, for home visits and fieldwork.

Diversity Commitment:
BronxWorks is committed to building an inclusive organization that respects and values differences. We support all aspects of diversity and do not discriminate unlawfully against employees and applicants based on various characteristics protected by law.