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Senior Account Executive

2 months ago

Raleigh, North Carolina, United States TouchCast Full time
Job DescriptionAt Touchcast, we're at the forefront of the AI revolution, transforming communication, collaboration, and learning. As a Senior Account Executive, you'll play a pivotal role in building and maintaining strong relationships with our clients in the Generative AI space. Your expertise will ensure seamless integration and optimal use of our AI solutions, driving business growth and customer satisfaction.

Key Responsibilities:
  • Understand customer requirements to position our product and meet their needs.
  • Span the entire sales life cycle, encompassing education, implementation, and providing input on application functionality, technology, and delivery.
  • Foster strong relationships with key stakeholders (Business and IT) on the customer side.
  • Conduct training sessions for clients on the effective use of our AI products.
  • Identify opportunities for upselling additional services or features to existing clients.
  • Provide ongoing technical support to clients, addressing and resolving any issues promptly.
  • Conduct regular check-ins to ensure client satisfaction and identify opportunities for improvement.
  • Collaborate with the sales team, product development, and other departments to deliver solutions to customers.
  • Develop and deliver tailored presentations, demonstrations, and proposals that cater to the specific needs of partners and customers.
  • Build, sustain, and manage a robust pipeline of opportunities using Hubspot and effective pipeline management techniques and sales methodologies.
  • Communicate technical information to internal teams and address and document client enquiries.


Requirements:
  • A minimum of 5 years of demonstrable experience in SaaS Enterprise Software sales, particularly in the AI domain.
  • Demonstrated strong technical proficiency and relevant experience.
  • Experience in Startup environments with Product Led Growth (PLG) strategies is highly advantageous.
  • Demonstrate a proven track record of successfully selling intricate software solutions and managing Proof of Concepts.
  • Meeting sales targets and effectively managing and supporting to close enterprise deals are integral to this role.
  • Exceptional communication and presentation skills to articulate technical concepts and value propositions to both technical and non-technical audiences.


Why Join Us?
  • Work in a fast-paced global and virtual/100% remote-first start-up where you can add immediate, impactful, and meaningful value.
  • Be part of a cutting-edge AI and metaverse company that's transforming the world.
  • Be inspired by our visionary leadership and have the opportunity to learn from them.


Our Value System:
  • Be Human: Empathy and compassion drive us. We stand for what is right and act in service for our clients, each other, and the world.
  • Be Curious: We're in a constant state of child-like wonder and vulnerability. We learn and explore new things to push our limits and turn the impossible into possible.
  • Be Bold: We move with great speed, force, and enthusiasm to achieve greatness in our work and purpose.
  • Make Magic: We're pioneers of our craft and push for boundless creativity. We go beyond what works to discover what delights.


Many Faces, One Team: You'll find Touchcasters from all over the globe, working hand-in-hand through cultural, time, and sovereign barriers, yet trusting and esteeming each other every day to achieve asynchronous harmony.