Title and Registration Specialist

2 weeks ago

Miami, United States Ryder Full time

Job Overview

This role is pivotal in managing the documentation for new vehicle registrations and transfers, as well as overseeing the annual renewal processes for our extensive fleet across various states and branches in the United States. Depending on the jurisdiction, this may also involve additional tasks related to sales tax and personal property tax obligations.

Key Responsibilities

  • Prepare and submit necessary state documentation for acquiring titles and registrations for new or transferred vehicles. Collaborate with the home shop to gather additional required documents such as weight slips and Vehicle Identification Number (VIN) verifications. It is crucial that all submitted paperwork is accurate, as details like VIN, make, model, and year are essential for legal compliance.
  • Upon receiving renewal notifications from state authorities, manage the opening, sorting, and preparation of renewal documents for review. Ensure timely processing of annual renewals for existing vehicles, achieving 100% compliance to avoid penalties and only renewing active vehicles. Distribute renewal documents to shops in a timely manner to allow for installation before expiration.
  • Assist both internal and external clients by addressing inquiries regarding the status of licenses and permits pertinent to their respective states.
  • Record payment details in the system, ensuring receipts and unit breakdowns for remitted fees are accurately documented.

Additional Duties

  • Carry out other assigned tasks as needed.

Skills and Qualifications

  • Ability to adapt to changing tasks and environments while maintaining professionalism under pressure.
  • Self-motivated with a strong drive to succeed in a dynamic workplace.
  • Meticulous attention to detail and effective follow-up practices.
  • Proficient understanding of commercial vehicle licensing and permitting processes, including credential acquisition and billing.
  • Exceptional organizational skills with the capacity to manage multiple tasks effectively.
  • Strong problem-solving abilities.
  • Ability to work independently as well as collaboratively within a team.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Experience in process improvement and streamlining workflows for enhanced efficiency.
  • Proficient in MS Office Suite, particularly Excel (including vlookups and pivot tables), with intermediate knowledge required; Workday experience preferred.

Education and Experience

  • High School diploma or GED is required.
  • A minimum of three years of customer service experience is preferred.
  • Intermediate proficiency in MS Office Suite is required; Workday experience is preferred.

Travel Requirements: None

Job Category: Accounting

Compensation Overview:

The compensation for this position may vary based on several factors, including relevant experience, education, work location, and market data. The pay range for this role is as follows:

Pay Type: Hourly

Minimum Pay Range: $20.00

Maximum Pay Range: $23.00

This position may also be eligible for additional compensation such as annual bonuses or commissions based on performance.

Benefits:

For full-time positions, comprehensive health and welfare benefits are offered, including medical, dental, vision, life insurance, and disability options, as well as paid time off for various personal needs and a 401(k) retirement savings plan.

Ryder is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability status.

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