Clinical Service Representative

5 days ago


Decatur, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
Job Summary

Piedmont Urgent Care by Wellstreet is seeking a skilled Clinical Service Representative to join our team. As a Clinical Service Representative, you will play a vital role in providing exceptional patient care and supporting our medical staff.

Key Responsibilities
  • Prepare patients for examinations and assist medical staff with procedures, ensuring a smooth and efficient experience for all patients.
  • Perform triage and obtain vital signs to assess patient conditions and provide accurate information to medical staff.
  • Document patient history and medical information in our Electronic Medical Record (EMR) system, maintaining confidentiality and accuracy at all times.
  • Collect and maintain patient and business documents while adhering to confidentiality and data protection protocols.
  • Administer medications and injections as directed by medical staff, ensuring patient safety and comfort.
  • Perform various clinical, aseptic, and laboratory procedures as required, including phlebotomy, urinalysis, and oral swabs.
  • Train and assist with Occupational Medicine services using our EMR system, ensuring compliance with regulatory requirements.
  • Ensure quality assurance and compliance with CLIA waived laboratory and patient result trackers, maintaining high standards of patient care.
  • Adhere to HIPAA and OSHA regulations at all times, protecting patient confidentiality and safety.
  • Perform general administrative duties and operate medical equipment, ensuring a smooth and efficient work environment.
  • Travel to various locations as needed to support staffing and volume requirements.
Requirements
  • Successful completion of a MA, LPN, EMT, RN, or X-Ray Technology program from an accredited institution.
  • One year of relevant healthcare experience, preferably in urgent care or emergency departments.
  • Proficiency in venipuncture and injections, as well as knowledge of clinical procedures, medical anatomy, and physiology.


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