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Customer Service Representative

2 months ago


Decatur, Georgia, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Daily Operations: Manage cash drawers, perform audits, and maintain accurate records.
  • Sales and Marketing: Assess customer storage needs, suggest solutions, and promote our products and services.
  • Inventory Management: Conduct daily storage unit inspections to ensure inventory accuracy and availability.
  • Communication: Maintain open communication with customers, colleagues, and management to ensure seamless operations.
Requirements
  • Experience: 1+ year of customer service experience in a sales or retail environment.
  • Transportation: Valid driver's license and reliable vehicle for travel between locations.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn $14.00 per hour.
  • Benefits: Medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
  • Opportunities for Growth: Performance-based bonuses and opportunities for career advancement.