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Member Services Representative
2 months ago
Part-time Member Services Representative
Illinois Community Credit Union is seeking enthusiastic, self-driven individuals to enhance service delivery to our expanding and diverse member base. This role is part-time, with opportunities for increased hours or transition to full-time status in the future. Bilingual proficiency in Spanish is a requirement for this position.
What We Offer:
- A competitive salary based on experience, along with the potential for performance-based incentives.
- A strong commitment to work/life balance, including:
- A fixed schedule, with no evening or Sunday shifts
- Generous Paid Time Off
- Eleven paid holidays, including recognized holidays
- A friendly and welcoming workplace atmosphere
- A 401(k) retirement plan with employer matching up to 4% after one year of employment.
- Access to an Employee Assistance Program
- Opportunities to learn about the financial services sector and develop your career aspirations
- The chance to work for a reputable, community-focused financial institution and positively impact members' financial well-being.
Key Responsibilities:
Accountable for accurately handling financial transactions and serving as a reliable source of information for members through various channels: in-person, drive-thru, phone, email, and chat. Process check cashing in accordance with established procedures. Deliver friendly, professional, confidential, and effective support to members and colleagues, ensuring a positive experience and minimizing wait times.
Join our team and contribute to making a difference in the community.
Illinois Community Credit Union is an equal opportunity employer, committed to creating an inclusive environment for all employees and applicants, and prohibits discrimination and harassment of any kind.