Help Desk Engineer
4 weeks ago
We are seeking a highly skilled and experienced Technical Service Desk Professional to join our team in Washington, DC. This is a unique opportunity for a motivated and customer-oriented individual who can work effectively in a fast-paced environment.
About the RoleAs a Technical Service Desk Professional, you will be responsible for providing technical support to end-users on complex hardware, software, and network-related issues. You will also be required to:
- May provide training and guidance to more junior help desk personnel
- Resolves out-of-the-ordinary issues for users and works with service desk management or Tier 3 to diagnose and resolve problems
- A bachelor's degree in Computer Science or related field
- A minimum of five (5) years of related experience in computer hardware, software, networking systems, and troubleshooting computer systems
- Demonstrated experience troubleshooting and resolving issues with data storage, network connectivity, Active Directory accounts and security groups, third-party software, VDIs, desktops, thin clients, printers, scanners, fax machines, and MFDs
The estimated salary for this position is $100,000 - $130,000 per year, depending on experience. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.
-
IT Help Desk Engineer
7 days ago
Washington, United States Softthink Solutions Inc Full timeJob DescriptionJob DescriptionOverview:Softthink Solutions Inc. (STSI), a trusted provider of IT and professional services to federal agencies, is seeking a highly skilled Help Desk Engineer to join our dynamic team. This role involves providing comprehensive help desk support, collaborating with technical teams, and delivering exceptional customer service...
-
IT Help Desk Engineer
3 weeks ago
Washington, Washington, D.C., United States DP Solutions Full timeAbout the JobWe are seeking an experienced IT Help Desk Engineer to join our team at DP Solutions. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, including troubleshooting, resolving technical issues, and maintaining accurate documentation of all support interactions.The ideal candidate will have a strong...
-
Senior Help Desk Engineer
3 weeks ago
Washington, Washington, D.C., United States CODICE Full time**Job Title:** Senior Help Desk EngineerEstimated Salary:$90,000 - $120,000 per yearCODICE is seeking a seasoned Senior Help Desk Engineer to join their Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Key Responsibilities:Provide...
-
Help Desk Engineer
3 weeks ago
Washington, Washington, D.C., United States The MIS Department Full timeJob OverviewThe MIS Department, Inc. is seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and delivering timely solutions.This role requires strong problem-solving skills, excellent communication abilities, and a...
-
Enterprise Help Desk Engineer
3 weeks ago
Washington, Washington, D.C., United States CODICE Full timeAbout the RoleWe are seeking an Enterprise Help Desk Engineer to join our team. The ideal candidate will have a strong background in IT support and be able to provide top-tier technical support to clients across various locations.The successful candidate will play a key role in delivering expert-level user support, troubleshooting complex issues, and...
-
Help Desk Leadership
3 weeks ago
Washington, Washington, D.C., United States NEOSTEK, Inc. Full timeAbout the RoleWe are seeking an IT Operations Manager to join our team at NEOSTEK, Inc.In this role, you will be responsible for managing a team of system engineers, network engineers, and help desk analysts.You will develop and maintain documentation and reports to ensure smooth operation of the TS/SCI information systems enclave.Key Requirements:Bachelor's...
-
Help Desk Engineer
3 weeks ago
Washington, Washington, D.C., United States Global Resource Solutions, Inc. Full timeJob SummaryWe are looking for an enthusiastic and talented individual to fill the role of Help Desk Specialist II at Global Resource Solutions, Inc.The ideal candidate will have a strong background in information technology, excellent problem-solving skills, and the ability to work in a dynamic environment.
-
Help Desk Technician
6 days ago
Washington, United States The MIS Department Full timeJob DescriptionJob DescriptionThe MIS Department, Inc. (MIS) is seeking a Help Desk Technician who is driven, responsible, and communicates clearly in a hybrid in-person/remote work environment. We are a managed service provider (MSP) with multiple clients. MIS is a human-centered organization, supporting the people who use technology, so that our clients...
-
Help Desk Technician
2 days ago
Washington, United States IQUASAR LLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceHealth insurancePaid time offMSM Technology is seeking to fill the Help Desk Technicain position. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other...
-
Help Desk Specialist
3 weeks ago
Washington, Washington, D.C., United States DP Solutions Full timeEstimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...
-
Help Desk Lead
2 months ago
Washington, United States The ACI Group, Inc. Full timeHelp Desk Lead, Washington, DCContract On-site in Washington, DC Due to our government client requirements, we can only consider US Citizens or Green Card holders for this positionNO THIRD PARTY RECRUITERS PLEASE! CANDIDATES MUST BE SELF-REPRESENTED.DescriptionOur client is seeking a hands-on Help Desk Lead to join their small team. You will oversee the Help...
-
Help Desk Professional
4 weeks ago
Washington, United States NuAxis Innovations Full timeNuAxis Innovations is an Equal Opportunity/Affirmative Action Employer seeking a skilled Help Desk Professional to support our federal IT initiatives.We offer a challenging opportunity to work with cutting-edge technology and collaborate with a talented team of technologists.The estimated annual salary for this role is around $70,000, based on industry...
-
Help Desk Manager
1 month ago
Washington, United States TekSynap Full timeResponsibilities & Qualifications RESPONSIBILITIES * Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). - Ensure compliance with contract specifications and Service Level Agreements (SLA). * Oversee and facilitate NGEN/NMCI...
-
Help Desk Technician
2 days ago
Washington, United States Resource Management Concepts Full timeWe're looking for an experienced Help Desk Technician to provide exceptional customer service and technical support to our Navy customer at the Washington Navy Yard. As a Technical Service Representative, you'll be responsible for resolving complex IT issues and improving system performance.About the Job:This is a unique opportunity to work with RMC, a...
-
Help Desk Technician
4 weeks ago
Washington, United States eTeam Full timeeTeam is looking for an experienced Help Desk Technician to work in our Washington, DC office, with an estimated salary of $20 per hour. This role involves performing basic and moderately complex troubleshooting and repair activities associated with an end-user environment. The successful candidate will be responsible for installing new PC equipment,...
-
Help Desk Expert
4 weeks ago
Washington, Washington, D.C., United States Edge Full timeAbout the Role:We are seeking a Help Desk Expert to join our team at Edge. The ideal candidate will have strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support for end-users on various hardware and software platforms.Utilize the Help Desk tracking system to input details, monitor tickets, and resolve...
-
Help Desk Operations Supervisor
3 weeks ago
Washington, Washington, D.C., United States Lawyers On Demand, a Consilio Company Full timeWe are seeking an experienced professional to fill the role of Help Desk Operations Supervisor at our organization. In this position, you will be responsible for overseeing the daily operations of the help desk, ensuring that all requests for support are handled in a timely and efficient manner. This role reports directly to the IT Department.About the...
-
Help Desk Analyst
7 days ago
Washington, United States Trillion Technology Solutions Full timeJob DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support- Microsoft 365 Admin experience - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All...
-
Senior Help Desk Professional
3 weeks ago
Washington, Washington, D.C., United States CODICE Full timeJob Title: Senior Help Desk ProfessionalEstimated Salary: $70,000 - $100,000 per yearAbout the RoleCODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Main...
-
Help Desk Service Delivery Manager
3 weeks ago
Washington, Washington, D.C., United States DP Solutions Full timeJob DetailsWe are seeking a highly skilled Remote Technical Assistance Engineer to join our team at DP Solutions. This role involves providing expert technical support and solutions to customers.ResponsibilitiesSolve complex technical issues by analyzing customer complaints and developing efficient resolutions.Work closely with internal teams to ensure...