Help Desk Professional
2 weeks ago
NuAxis Innovations is an Equal Opportunity/Affirmative Action Employer seeking a skilled Help Desk Professional to support our federal IT initiatives.
We offer a challenging opportunity to work with cutting-edge technology and collaborate with a talented team of technologists.
The estimated annual salary for this role is around $70,000, based on industry standards and the location in Washington, DC.
Key responsibilities include:
- Responding to technical queries and providing accurate solutions
- Collaborating with cross-functional teams to resolve complex issues
- Documenting and tracking tickets to ensure timely resolution
We value candidates with a strong understanding of IT service management principles and experience working in a fast-paced help desk environment.
We're committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
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