Help Desk Leadership

We are seeking an experienced professional to fill the role of Help Desk Operations Supervisor at our organization. In this position, you will be responsible for overseeing the daily operations of the help desk, ensuring that all requests for support are handled in a timely and efficient manner. This role reports directly to the IT Department.About the...

About the JobWe are currently seeking a highly skilled Help Desk Operations Manager to join our team in Washington D.C. This role requires strong leadership and technical skills, as well as excellent communication and collaboration abilities.Key ResponsibilitiesDevelop and implement incident response protocols to enhance efficiency and effectiveness.Train...

Salary: $80,000 - $110,000 per yearJob DescriptionThe Help Desk Team Lead will oversee daily helpdesk activities, ensuring timely assignment of incidents, requests, and escalations. Key responsibilities include prioritizing tickets, allocating resources, and guiding team members on ticket updates for effective customer communication. This role requires...

About the RoleWe are seeking an experienced IT Support Manager to join our team in Washington DC. As a Technical Service Desk Specialist, you will be responsible for overseeing the Help Desk operations, providing crucial support to our clients, and ensuring efficient resolution of IT issues. This role requires a strong technical background, excellent...

About the Role:We are seeking a Help Desk Expert to join our team at Edge. The ideal candidate will have strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support for end-users on various hardware and software platforms.Utilize the Help Desk tracking system to input details, monitor tickets, and resolve...

Job Title: Senior Help Desk ProfessionalEstimated Salary: $70,000 - $100,000 per yearAbout the RoleCODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Main...

About the RoleWe are looking for an experienced Help Desk Technician to join our growing team at A3T. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our clients.

We are seeking a seasoned professional to lead our help desk operations in Naval District Washington, DC. As a Help Desk Operations Manager, you will oversee the management of approximately 800 customers, ensuring high levels of customer satisfaction and timely resolution of issues.The ideal candidate will have a minimum of ten years of experience in the...

About the JobWe are looking for an experienced IT Help Desk Professional to provide top-notch technical support and services to our staff. The ideal candidate will have a strong background in computer hardware and software troubleshooting, as well as excellent communication skills.

Job SummaryWe are looking for an enthusiastic and talented individual to fill the role of Help Desk Specialist II at Global Resource Solutions, Inc.The ideal candidate will have a strong background in information technology, excellent problem-solving skills, and the ability to work in a dynamic environment.

About the JobWe are seeking an experienced IT Help Desk Engineer to join our team at DP Solutions. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, including troubleshooting, resolving technical issues, and maintaining accurate documentation of all support interactions.The ideal candidate will have a strong...

Job OverviewThe MIS Department, Inc. is seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and delivering timely solutions.This role requires strong problem-solving skills, excellent communication abilities, and a...

About the PositionWe are seeking a skilled Service Desk Analyst II to join our team. In this role, you will be responsible for providing high-level technical assistance to our customers via phone, email, and chat. You will troubleshoot complex technical issues, collaborate with internal teams to resolve customer issues, and document and track customer...

Trace Systems: A Leading Provider of IT SolutionsWe are proud to be a trusted partner of the Naval Research Lab (NRL), providing innovative solutions that meet the highest standards of quality and reliability.About the Job:We are seeking a skilled and experienced Help Desk Specialist to join our team. As a key member, you will play a vital role in ensuring...

Estimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...

**Job Title:** Senior Help Desk EngineerEstimated Salary:$90,000 - $120,000 per yearCODICE is seeking a seasoned Senior Help Desk Engineer to join their Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Key Responsibilities:Provide...

Job OverviewiTrust Human Capital Management is seeking skilled Help Desk Technical Assistants to join our IT support team. As a Help Desk Technical Assistant, you will provide technical assistance across three tiers of support, ensuring efficient resolution of IT issues and maintaining high levels of user satisfaction.Key responsibilities include:Providing...

Job Title: Help Desk Expertise ProfessionalMarathon TS is hiring a Help Desk Expertise Professional to provide top-notch support services for our clients. The successful candidate will possess exceptional problem-solving skills and the ability to communicate effectively with diverse stakeholders.Job SummaryCustomer Support: Deliver high-quality support to...

Job DetailsWe are seeking a highly skilled Remote Technical Assistance Engineer to join our team at DP Solutions. This role involves providing expert technical support and solutions to customers.ResponsibilitiesSolve complex technical issues by analyzing customer complaints and developing efficient resolutions.Work closely with internal teams to ensure...

Job OverviewAt Insight Global, we are seeking a highly skilled Help Desk Specialist to join our team.The successful candidate will possess excellent technical skills and strong customer service abilities.