Help Desk Operations Supervisor

We are seeking a seasoned professional to lead our help desk operations in Naval District Washington, DC. As a Help Desk Operations Manager, you will oversee the management of approximately 800 customers, ensuring high levels of customer satisfaction and timely resolution of issues.The ideal candidate will have a minimum of ten years of experience in the...

Trace Systems: A Leading Provider of IT SolutionsWe are proud to be a trusted partner of the Naval Research Lab (NRL), providing innovative solutions that meet the highest standards of quality and reliability.About the Job:We are seeking a skilled and experienced Help Desk Specialist to join our team. As a key member, you will play a vital role in ensuring...

About the JobWe are currently seeking a highly skilled Help Desk Operations Manager to join our team in Washington D.C. This role requires strong leadership and technical skills, as well as excellent communication and collaboration abilities.Key ResponsibilitiesDevelop and implement incident response protocols to enhance efficiency and effectiveness.Train...

Estimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...

Job OverviewWe are seeking a seasoned IT professional to fill the role of IT Service Desk Supervisor at Lawyers On Demand, a Consilio company. This position is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.

About the RoleWe are seeking an IT Operations Manager to join our team at NEOSTEK, Inc.In this role, you will be responsible for managing a team of system engineers, network engineers, and help desk analysts.You will develop and maintain documentation and reports to ensure smooth operation of the TS/SCI information systems enclave.Key Requirements:Bachelor's...

About the Role:We are seeking a Help Desk Expert to join our team at Edge. The ideal candidate will have strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support for end-users on various hardware and software platforms.Utilize the Help Desk tracking system to input details, monitor tickets, and resolve...

Job Title: Senior Help Desk ProfessionalEstimated Salary: $70,000 - $100,000 per yearAbout the RoleCODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Main...

Salary: $80,000 - $110,000 per yearJob DescriptionThe Help Desk Team Lead will oversee daily helpdesk activities, ensuring timely assignment of incidents, requests, and escalations. Key responsibilities include prioritizing tickets, allocating resources, and guiding team members on ticket updates for effective customer communication. This role requires...

Detailed Job DescriptionIn this role, you will be responsible for:Traveling to client offices in D.C. and Chicago to offer onsite support;Entering work requests into our ticketing system;Providing Help Desk coverage during business hours and as required by the on-call schedule;Engaging and addressing all work requests in a timely fashion;Documenting all...

Job OverviewThe MIS Department, Inc. is seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and delivering timely solutions.This role requires strong problem-solving skills, excellent communication abilities, and a...

About Our CompanyPuyenpa Services LLC is a diverse organization comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations.We specialize in delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government and Commercial Sector.Job SummaryWe are seeking a...

**Job Title:** Senior Help Desk EngineerEstimated Salary:$90,000 - $120,000 per yearCODICE is seeking a seasoned Senior Help Desk Engineer to join their Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Key Responsibilities:Provide...

About the RoleThe Front Desk Supervisor is a key member of our team, responsible for managing the daily activities of our lobby and ensuring that our clients and guests receive top-notch service. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

About the RoleWe are looking for an experienced Help Desk Technician to join our growing team at A3T. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our clients.

About the JobWe are looking for an experienced IT Help Desk Professional to provide top-notch technical support and services to our staff. The ideal candidate will have a strong background in computer hardware and software troubleshooting, as well as excellent communication skills.

Job OverviewWe are seeking a highly skilled Tier I Help Desk Support Technician to join our team at Dynamic Solutions Technology, LLC. This full-time position will support a government agency based in Washington, DC.Key ResponsibilitiesProvide first-tier technical support and resolve issues with various devices and software applications.Handle user support...

Job SummaryWe are looking for an enthusiastic and talented individual to fill the role of Help Desk Specialist II at Global Resource Solutions, Inc.The ideal candidate will have a strong background in information technology, excellent problem-solving skills, and the ability to work in a dynamic environment.

About the JobWe are seeking an experienced IT Help Desk Engineer to join our team at DP Solutions. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, including troubleshooting, resolving technical issues, and maintaining accurate documentation of all support interactions.The ideal candidate will have a strong...

About the PositionWe are seeking a skilled Service Desk Analyst II to join our team. In this role, you will be responsible for providing high-level technical assistance to our customers via phone, email, and chat. You will troubleshoot complex technical issues, collaborate with internal teams to resolve customer issues, and document and track customer...