Senior Help Desk Professional

5 days ago


Washington, Washington, D.C., United States CODICE Full time
Job Title: Senior Help Desk Professional

Estimated Salary: $70,000 - $100,000 per year

About the Role

CODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.

Main Responsibilities
  • Maintain accuracy in service database records and update entries promptly.
  • Test and validate new equipment for deployment.
  • Support other help desk technicians as needed, providing guidance and expertise.
About CODICE

CODICE provides innovative solutions in health information management for the full lifecycle of healthcare finance and compliance operations. Our customized knowledge-based software helps manage healthcare costs.



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