Help Desk Expert
2 weeks ago
We are seeking a Help Desk Expert to join our team at Edge. The ideal candidate will have strong technical expertise and excellent communication skills.
Key Responsibilities:- Provide technical support for end-users on various hardware and software platforms.
- Utilize the Help Desk tracking system to input details, monitor tickets, and resolve problems.
- Assist college staff, faculty, and students with operating legacy and newer application software.
- Strong technical acumen and problem-solving skills.
- Ability to work in a team environment with minimal supervision.
- Excellent written and oral communication skills.
- Two years of experience supporting computers, printers, and peripherals.
$43,000 annual salary, paid bi-weekly, plus benefits including medical, dental, vision, short and long-term disability, life insurance, and a retirement plan.
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Help Desk Team Lead
4 weeks ago
Washington, Washington, D.C., United States Ashburn Consulting Full timeJob DescriptionAshburn Consulting, a leading IT solutions provider in the Washington, DC metropolitan area, is seeking a highly skilled Help Desk Team Lead to oversee daily help desk activities. As a key member of our team, you will be responsible for ensuring timely incident, request, and escalation management.Main Responsibilities:Oversee daily help desk...
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Senior Help Desk Engineer
4 days ago
Washington, Washington, D.C., United States CODICE Full time**Job Title:** Senior Help Desk EngineerEstimated Salary:$90,000 - $120,000 per yearCODICE is seeking a seasoned Senior Help Desk Engineer to join their Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Key Responsibilities:Provide...
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Enterprise Help Desk Engineer
4 days ago
Washington, Washington, D.C., United States CODICE Full timeAbout the RoleWe are seeking an Enterprise Help Desk Engineer to join our team. The ideal candidate will have a strong background in IT support and be able to provide top-tier technical support to clients across various locations.The successful candidate will play a key role in delivering expert-level user support, troubleshooting complex issues, and...
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Help Desk Leadership
5 days ago
Washington, Washington, D.C., United States NEOSTEK, Inc. Full timeAbout the RoleWe are seeking an IT Operations Manager to join our team at NEOSTEK, Inc.In this role, you will be responsible for managing a team of system engineers, network engineers, and help desk analysts.You will develop and maintain documentation and reports to ensure smooth operation of the TS/SCI information systems enclave.Key Requirements:Bachelor's...
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Help Desk Team Lead
4 weeks ago
Washington, Washington, D.C., United States Williams & Connolly LLP Full timeJob DescriptionWilliams & Connolly LLP is seeking a skilled IT professional to oversee the Help Desk operations. As a key member of our IT team, you will be responsible for managing a team of technical support specialists and ensuring seamless delivery of services to our end-users.Key Responsibilities:Oversee procedures related to help request...
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Help Desk Operations Supervisor
4 days ago
Washington, Washington, D.C., United States Lawyers On Demand, a Consilio Company Full timeWe are seeking an experienced professional to fill the role of Help Desk Operations Supervisor at our organization. In this position, you will be responsible for overseeing the daily operations of the help desk, ensuring that all requests for support are handled in a timely and efficient manner. This role reports directly to the IT Department.About the...
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Help Desk Operations Director
4 weeks ago
Washington, Washington, D.C., United States Greenberg-Larraby, Inc. (GLI) Full timeJob OverviewWe are seeking a skilled Help Desk Manager/Contingent to lead our team in delivering exceptional IT support services. This role requires a strong leader who can oversee daily operations, manage workflows, and develop processes to improve service quality.About the RoleAs a Help Desk Manager/Contingent, you will be responsible for ensuring timely...
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Help Desk Leadership Position
4 weeks ago
Washington, Washington, D.C., United States Greenberg-Larraby, Inc. (GLI) Full timeJob TitleHelp Desk Leadership Position at Greenberg-Larraby, Inc.About the CompanyGreenberg-Larraby, Inc. (GLI) is a renowned organization committed to delivering exceptional IT services. We are currently seeking an experienced Help Desk Leadership professional to join our team.Job SummaryWe are looking for a seasoned IT Support Manager to oversee the daily...
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Senior Help Desk Professional
5 days ago
Washington, Washington, D.C., United States CODICE Full timeJob Title: Senior Help Desk ProfessionalEstimated Salary: $70,000 - $100,000 per yearAbout the RoleCODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Main...
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Help Desk Technician
2 days ago
Washington, Washington, D.C., United States Agil3 Technology Solutions (A3T) Full timeAbout the RoleWe are looking for an experienced Help Desk Technician to join our growing team at A3T. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our clients.
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IT Help Desk Professional
3 days ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeAbout the JobWe are looking for an experienced IT Help Desk Professional to provide top-notch technical support and services to our staff. The ideal candidate will have a strong background in computer hardware and software troubleshooting, as well as excellent communication skills.
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Help Desk Engineer
2 days ago
Washington, Washington, D.C., United States Global Resource Solutions, Inc. Full timeJob SummaryWe are looking for an enthusiastic and talented individual to fill the role of Help Desk Specialist II at Global Resource Solutions, Inc.The ideal candidate will have a strong background in information technology, excellent problem-solving skills, and the ability to work in a dynamic environment.
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Help Desk Operations Manager
5 days ago
Washington, Washington, D.C., United States TekSynap Full timeWe are seeking a seasoned professional to lead our help desk operations in Naval District Washington, DC. As a Help Desk Operations Manager, you will oversee the management of approximately 800 customers, ensuring high levels of customer satisfaction and timely resolution of issues.The ideal candidate will have a minimum of ten years of experience in the...
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IT Help Desk Engineer
1 day ago
Washington, Washington, D.C., United States DP Solutions Full timeAbout the JobWe are seeking an experienced IT Help Desk Engineer to join our team at DP Solutions. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, including troubleshooting, resolving technical issues, and maintaining accurate documentation of all support interactions.The ideal candidate will have a strong...
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Help Desk Engineer
4 days ago
Washington, Washington, D.C., United States The MIS Department Full timeJob OverviewThe MIS Department, Inc. is seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and delivering timely solutions.This role requires strong problem-solving skills, excellent communication abilities, and a...
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Help Desk Security Specialist
4 weeks ago
Washington, Washington, D.C., United States Advantage SCI Full timeAdvantage SCI, LLC is seeking a highly skilled Help Desk Security Specialist to support our government customer's personnel security functions. As a key member of our team, you will provide expert assistance to applicants navigating the Electronic Questionnaires for Investigations Processing (e-QIP) system.About Advantage SCIWe are a Service-Disabled Veteran...
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Help Desk Operations Manager
4 weeks ago
Washington, Washington, D.C., United States General Dynamics Information Technology Full timeAbout this roleWe are seeking a skilled Help Desk Manager to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Manager, you will be responsible for providing exceptional IT support services to our clients in the Legislative Branch of the U.S. Government.Key responsibilitiesTeam management: Lead a team of IT support technicians...
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Help Desk Service Delivery Manager
24 hours ago
Washington, Washington, D.C., United States DP Solutions Full timeJob DetailsWe are seeking a highly skilled Remote Technical Assistance Engineer to join our team at DP Solutions. This role involves providing expert technical support and solutions to customers.ResponsibilitiesSolve complex technical issues by analyzing customer complaints and developing efficient resolutions.Work closely with internal teams to ensure...
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Help Desk Specialist
2 days ago
Washington, Washington, D.C., United States DP Solutions Full timeEstimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...
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Help Desk Expertise Professional
4 days ago
Washington, Washington, D.C., United States Marathon TS Full timeJob Title: Help Desk Expertise ProfessionalMarathon TS is hiring a Help Desk Expertise Professional to provide top-notch support services for our clients. The successful candidate will possess exceptional problem-solving skills and the ability to communicate effectively with diverse stakeholders.Job SummaryCustomer Support: Deliver high-quality support to...