Patient Service Representative

3 days ago


Oklahoma City, Oklahoma, United States McBride Orthopedic Hospital Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at McBride Orthopedic Hospital. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities
  • Welcome patients to the facility and assist with check-in and check-out processes
  • Answer incoming phone calls and respond to patient inquiries
  • Process payments and manage patient accounts
  • Review referrals and assist with scheduling follow-up appointments
  • Provide excellent customer service and maintain a positive attitude
Requirements
  • High school diploma or equivalent required
  • Intermediate computer skills in Microsoft Office and other database systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Referral and phone experience preferred
Preferred Qualifications
  • Two or more years of related medical office experience
  • Bilingual skills a plus

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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