Patient Services Representative
2 days ago
Job Summary:
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at OU Health. As a Sr. PSR, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and supporting our healthcare team.
Key Responsibilities:- Scheduling: Schedule patient appointments, either by telephone or in person, and provide information about clinic operations.
- Check In/Check Out: Greet patients, accept payments, and prepare encounter forms and billing packets.
- Filing and Organization: Pull patient charts, copy medical records, and maintain accurate filing systems.
- Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
- Miscellaneous: Dispense supplies, notify staff of low supplies, and perform related tasks as required.
- Education: High school diploma or equivalent required.
- Experience: 1.5 years of experience in customer service, including at least 6 months in a clinical environment.
- Skills: Excellent communication, interpersonal, and organizational skills.
About OU Health:
OU Health is an equal opportunity employer committed to providing a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more.
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