Patient Services Representative

2 days ago


Oklahoma City, Oklahoma, United States OU Health Full time
Job Title: Sr. PSR - Patient Services Representative

Job Summary:

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at OU Health. As a Sr. PSR, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities:
  • Scheduling: Schedule patient appointments, either by telephone or in person, and provide information about clinic operations.
  • Check In/Check Out: Greet patients, accept payments, and prepare encounter forms and billing packets.
  • Filing and Organization: Pull patient charts, copy medical records, and maintain accurate filing systems.
  • Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
  • Miscellaneous: Dispense supplies, notify staff of low supplies, and perform related tasks as required.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1.5 years of experience in customer service, including at least 6 months in a clinical environment.
  • Skills: Excellent communication, interpersonal, and organizational skills.

About OU Health:

OU Health is an equal opportunity employer committed to providing a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more.



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