Sales Support Specialist
6 days ago
General Code Enterprises LLC is seeking a highly skilled Sales Support Specialist to join our team. As a key member of our client experience team, you will be responsible for providing exceptional support to our municipality network, promoting products and services, and contributing to the growth of our key revenue streams.
Key Responsibilities
- Provide holistic support to our client experience, working closely with our client care team, sales, and operations.
- Triage codification needs and requests, promoting products and services that build client loyalty and contribute to our growth objectives.
- Assist in building and retaining good customer relationships, ensuring smooth transitions of product upgrades, timely responses to client inquiries, and facilitation of quotes and service requests.
- Collaborate with other departments to research and resolve client concerns, maintaining a thorough knowledge of our products and services.
Requirements
- Three to five years' experience in an office or business environment, multitasking across departments.
- Four-year degree preferred.
- Strong experience with contact management databases and MS Office.
- Strong verbal and written communication skills for building client relationships.
- Ability to understand client needs and problem solve.
- Demonstrated experience and aptitude with the use of electronic services.
- Superb organizational and prioritization skills.
- Demonstrated ability to work collaboratively in a team environment.
Work Environment
This is an office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to sit or stand while reading and typing on a computer. The employee may occasionally lift and/or move up to 20 lbs.
Equal Opportunity Employer
General Code Enterprises LLC is an Equal Opportunity Employer.
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