Medical Office Coordinator

4 weeks ago


Medford, Massachusetts, United States PhysicianOne Urgent Care Full time
Medical Receptionist Job Description

We are seeking a highly skilled and organized Medical Receptionist to join our team at PhysicianOne Urgent Care. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities:
  • Telephone and Front Desk Reception: Answer and direct calls, respond to patient inquiries, and maintain confidentiality of patient information.
  • Patient Sign-In and Verification: Register patients, verify insurance and payment information, and manage patient charts.
  • Patient and Visitor Contact: Greet patients and visitors, obtain relevant medical and demographic information, and provide assistance as needed.
  • Administrative Support: Count and balance cash, collect fees, issue receipts, and counsel patients concerning their accounts.
  • Charts Management: Create and manage patient charts, retrieve and file medical records, and maintain a clean and organized waiting room.
Requirements:
  • Knowledge and Skills: Medical terminology, insurance and worker's comp billing information, and ability to communicate clearly and show patience with patients.
  • Ability to Work Well Under Pressure: Multi-task with phones, patients, and other responsibilities, and maintain strict confidentiality of patient information.
  • Compensation: $18-27 hourly (based on experience).

PhysicianOne Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply.


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