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Administrative Coordinator
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Administrative Coordinator
2 months ago
We are seeking an experienced Administrative Coordinator to join our team at Tufts University. As a key member of our Office of Government and Community Relations, you will play a vital role in cultivating and sustaining positive relationships with our host communities.
Key Responsibilities- Database and Systems Management: Oversee and maintain the office's Salesforce Customer Relationship Management (CRM) database and digital file systems, ensuring data accuracy and integrity.
- Calendaring: Coordinate multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
- Operations: Support daily operations of the department, monitoring space, facility, and supply needs.
- Frontline Communication: Manage the department's phone lines and general inbox, responding to inquiries promptly, resolving when possible, or directing them to the appropriate staff members as necessary.
- Event Coordination: Plan and execute complex logistics for meetings and special events, including booking spaces, coordinating equipment rentals and layout, catering, managing invites and RSVPs, and liaising with community partners, internal departments, and vendors.
- Administrative Support: Produce, proofread, and edit sophisticated reports, documents, and spreadsheets.
- Financial Support: Provides support for sponsorship request program and grant administration, requesting checks and monitoring grant applications, awards, and denials.
- Project Management: As assigned, lead departmental projects and programs, including developing program materials, updating web content, and enhancing the department's digital presence.
- High school education and 5+ years of administrative experience or college degree and 3+ years of experience.
- Advanced knowledge of Microsoft office suite.
- Administrative or office support experience.
- Strong organizational, interpersonal, and communication skills (written and verbal).
- Excellent customer service or constituent relations skills.
- Demonstrated ability to be detail-oriented and handle multiple projects concurrently.
- Flexible approach to work, positive attitude, enthusiasm for relationship building.
- Experience with a constituent database or customer relationship management (CRM) system such as Salesforce.
- Experience in higher education, government relations, non-profit, or municipal settings a plus.
- Occasional travel between campuses and occasional weekend responsibilities.
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
