Front Desk Representative
2 days ago
We are seeking a skilled and friendly Front Desk Agent to join our team at the Dream Inn, Santa Cruz. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
- Manage front desk operations, including check-in, check-out, and room assignments
- Process payments, handle guest complaints, and maintain a high level of customer satisfaction
- Collaborate with other departments to ensure seamless guest experiences
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Basic knowledge of hotel operations and software systems
- A competitive salary and benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development within our company
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Santa Monica, California, United States Crescent Hotels and Resorts Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels and Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests...
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