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Santa Clara, California, United States Marriott International Inc Full time
{"title": "Front Desk Agent", "description": "Job Summary

We are seeking a skilled Front Desk Agent to provide exceptional service to our guests at Aloft Sunnyvale. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:
  • Resolve guest concerns in a professional and courteous manner
  • Maximize daily room sales and coordinate group arrival/departure preparation
  • Balance room types in the computer and identify designated requirements and requests
  • Review Front office pass downs, GXP, and Guest feedback forms daily
Requirements:
  • High school graduate; some college is a plus
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, management, co-workers, and vendors
  • Previous experience in credit card handling
What We Offer:

A competitive hourly rate of $19.00 and a dynamic work environment that values teamwork and customer satisfaction.

Aloft Hotels is an equal opportunity employer and welcomes applications from diverse candidates.

", "lang_code": "en-US"}