Digital Youth Support Specialist

3 days ago


Portland, Oregon, United States Lines for Life Full time

About the Role: As a Social Media Crisis Intervention Specialist, you will be responsible for providing critical support to youth in crisis through social media channels. This role requires a unique blend of crisis intervention skills, digital literacy, and empathy.

Key Responsibilities:

  • Identify and respond to high-risk social media posts from youth, prioritizing timely interventions to prevent escalation.
  • Develop and maintain relationships with youth in crisis, using evidence-informed practices to promote resilience and well-being.
  • Collaborate with internal teams to develop safety plans, identify resource referrals, and document interventions.
  • Contribute to program development, analyzing data to inform strategic decisions and improve outcomes.

Requirements:

  • Qualified Mental Health Associate certification or equivalent experience.
  • Experience working with youth in crisis, with a focus on digital support and resource navigation.
  • Proficiency in social media platforms, web-based tools, and digital communication strategies.
  • Strong analytical skills, with the ability to apply mental health principles to inform practice.


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