Medical Office Coordinator

5 days ago

New Canaan, Connecticut, United States OSSM Full time
Job Summary:

We are seeking a highly organized and compassionate individual to fill the role of a Full-Time Front Desk Person/Medical Assistant at OSSM. This dual position requires excellent administrative, clinical, and surgical scheduling skills in a fast-paced medical office environment.

Responsibilities:
  • Patient Interaction: Greet patients and visitors in a courteous and professional manner, ensuring a welcoming atmosphere.
  • Administrative Tasks: Manage phone calls, schedule appointments, and assist with patient inquiries, maintaining accurate records.
  • Insurance and Registration: Verify patient insurance information and process necessary paperwork, ensuring seamless registration and check-in processes.
  • Reception Area Maintenance: Maintain a clean and organized reception area, ensuring a professional environment.
  • Electronic Health Records: Update and maintain electronic health records (EHR) accurately, ensuring confidentiality and security.
  • Surgical Scheduling: Coordinate surgical scheduling, ensuring all necessary pre-operative paperwork and clearances are obtained.
  • Exam Room Preparation: Prepare examination rooms and ensure they are stocked with necessary supplies, ensuring a smooth patient flow.
  • Provider Support: Assist healthcare providers during examinations, procedures, and treatments, ensuring efficient patient care.
  • Surgical Coordination: Coordinate surgical procedures, liaising between patients, surgeons, and surgical facilities, ensuring seamless communication.
  • Pre-Operative Consultations: Schedule pre-operative consultations, tests, and appointments as required, ensuring timely preparation.
  • Post-Operative Care: Communicate surgical instructions and post-operative care information to patients, ensuring clear understanding.
  • Patient Education: Provide patients with instructions and information about procedures, surgeries, and treatments, ensuring informed decision-making.
  • Confidentiality and Communication: Ensure patient comfort and confidentiality at all times, responding to patient inquiries and concerns promptly and professionally.
  • Team Collaboration: Work closely with medical and administrative staff to ensure efficient patient flow and office operations.
Qualifications:
  • Education: High school diploma or equivalent required; medical assistant certification preferred.
  • Experience: Previous experience in a medical office setting or healthcare environment strongly preferred.
  • Surgical Scheduling: Experience with surgical scheduling and understanding of surgical procedures and requirements.
  • Electronic Health Records: Proficiency in electronic health records (EHR) systems and basic computer skills.
  • Interpersonal and Communication Skills: Strong interpersonal and communication skills, both verbal and written.
  • Task Prioritization: Ability to prioritize tasks and work efficiently under pressure.
  • Patient-Centered Approach: Compassionate and empathetic approach to patient care.
Benefits:
  • Competitive Salary: Competitive salary commensurate with experience.
  • Benefits Package: Health insurance, retirement plans, and other benefits available.
  • Professional Development: Opportunities for professional development and career advancement.
  • Full-Time Position: Full-time position with regular hours (may include evenings or weekends depending on the healthcare facility).
About OSSM:

OSSM is a multi-specialty orthopedic practice in Connecticut, caring for the full spectrum of musculoskeletal issues through surgical and non-surgical treatments. Our team of highly skilled, exceptionally trained surgeons and professionals use state-of-the-art techniques and protocols to treat a broad range of bone and joint pain, degenerative diseases, and common injuries. Expertise in the areas of sports medicine, hand and upper extremity, spine, and foot and ankle offers patients comprehensive care in a patient-focused, welcoming environment.

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