Medical Front Desk Coordinator
1 week ago
We are seeking a highly organized and compassionate individual to join our healthcare team as a Full-Time Front Desk Person/Medical Assistant. This dual role requires excellent administrative, clinical, and surgical scheduling skills in a fast-paced medical office environment.
Responsibilities:- Greet patients and visitors in a courteous and professional manner.
- Manage phone calls, schedule appointments, and assist with patient inquiries.
- Verify patient insurance information and process necessary paperwork.
- Maintain a clean and welcoming reception area.
- Assist with patient registration and check-in processes.
- Update and maintain electronic health records (EHR) accurately.
- Coordinate surgical scheduling, ensuring all necessary pre-operative paperwork and clearances are obtained.
- Prepare examination rooms and ensure they are stocked with necessary supplies.
- Escort patients to exam rooms and prepare room for providers.
- Assist healthcare providers during examinations, procedures, and treatments.
- Coordinate surgical procedures, liaising between patients, surgeons, and surgical facilities.
- Schedule pre-operative consultations, tests, and appointments as required.
- Ensure all surgical authorizations, consents, and paperwork are completed accurately and on time.
- Communicate surgical instructions and post-operative care information to patients.
- Provide patients with instructions and information about procedures, surgeries, and treatments.
- Ensure patient comfort and confidentiality at all times.
- Respond to patient inquiries and concerns promptly and professionally.
- Work closely with medical and administrative staff to ensure efficient patient flow and office operations.
- High school diploma or equivalent required; medical assistant certification preferred.
- Previous experience in a medical office setting or healthcare environment strongly preferred.
- Experience with surgical scheduling and understanding of surgical procedures and requirements.
- Proficiency in electronic health records (EHR) systems and basic computer skills.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to prioritize tasks and work efficiently under pressure.
- Compassionate and empathetic approach to patient care.
- Competitive salary commensurate with experience.
- Health insurance, retirement plans, and other benefits available.
- Opportunities for professional development and career advancement.
- Full-time position with regular hours (may include evenings or weekends depending on the healthcare facility).
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