Salesforce Account Director

4 weeks ago


Eden Prairie, Minnesota, United States Demand Chain Full time
About the Role

We are seeking a highly skilled Salesforce Account Director to join our team at Demand Chain. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with our clients.

Key Responsibilities
  • Maintain a sales pipeline of a minimum of 10+ active opportunities weekly
  • Display a deep understanding & passion for all things Salesforce
  • Be motivated to generate pipeline and produce new leads
  • Gain access, navigate structures and build trust in assigned accounts, prospects and markets.
  • Discover, validate, and develop sales opportunities which maximize client value.
  • Partner with customer to align, promote, and fund projects that enhance customer success through SF.
  • Be an advocate for customer satisfaction and success across all levels of Demand Chain team.
  • Bring industry and technical knowledge expertise to client's decision-making process.
  • Build relationships and trust across client all relevant dimensions of the customers' organization.
  • Be/become an industry and domain expert, with a specific focus on their customer engagement lifecycle and processes
  • Manage account strategy, planning, and opportunity forecasting within your book of business.
  • Partner with Demand Chain Solution Architects and Engineering to solution, estimate, and quote opportunities.
  • Develop solution proposals that communicate business value, technical scope, and financial ROI.
  • Understand, apply and advocate for improvements in Demand Chain's account management and selling models that improve effectiveness and client satisfaction.
  • Be and advisor in promoting product improvements for routine customer problems.
Requirements
  • Achieve Results: Demonstrates the ability to build and manage a robust opportunity pipeline within your customer base.
  • Be Accountable: Take accountability for your successes and ownership of results.
  • Ensure an Exceptional Customer Experience: Create & foster a culture of far superior service to our customers, in order to build customers for life.
  • Practice Situational Adaptability: The ability to adapt your approach and demeanor in real time, to match the shifting demand of different situations.
  • Influence Effectively: Demonstrate organizational and interpersonal savviness to maneuver comfortably through complex policy, process, and people-related dynamics.
  • Engages & Inspires: Able to paint a compelling picture of solution and strategy that motivates others to action.
What We Offer
  • Professional Services selling in the Salesforce ecosystem
  • Bachelor's degree in business administration, sales, or a related field (or equivalent experience).
  • 5+ years of experience in sales, account management, or business development, preferably within the technology sector or 5+ years selling and delivering Salesforce customer engagement projects
  • Proven track record of exceeding sales targets and driving revenue growth.
  • Strong communication and presentation skills, with the ability to effectively convey complex ideas to a variety of audiences.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.


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