Sales Representative

2 days ago


Mansfield, Massachusetts, United States Route 24 Auto Group Full time
Job Summary

Route 24 Auto Group is seeking a highly motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for selling new and used vehicles in a professional manner that aligns with our company's core philosophies and values.

Main Responsibilities:

  • Develop and maintain productive working relationships with all employees and commit to having a positive attitude as well as encouraging the same with co-workers.
  • Use the Sales process 100% of the time.
  • Always provide accurate information to your customers and managers.
  • Manage the entire delivery process of the vehicle.
  • Confirm that the vehicle has all the necessary equipment installed several hours prior to delivery.
  • Arrange for used vehicle safety check at least 4 hours prior to scheduled delivery to the customer.
  • Make sure the vehicle is fueled then cleaned inside and out to dealer standards one hour prior to delivery.
  • Work with the general sales manager to maintain a prospect development and follow up system.
  • Log every showroom, phone, and Internet lead into the CRM.
  • Meet with your Manager to assist you in establishing personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Maintain Customer Satisfaction Index at or above the regional average.
  • Attend all required training seminars and company meetings.
  • Complete all test drives via the stores designated test drive route.
  • Complete and maintain all manufacturer product certification requirements.
  • Complete all 3rd party training certifications per the dealership's requirements.
  • Conduct yourself professionally while in the workplace.
  • Treat each customer and co-worker with kindness and respect.

Requirements:

  • Maintains professional growth and development through self-directed learning activities and involvement in professional organizations.
  • Maintain knowledge of product updates, features, accessories, etc., and how they benefit specific needs of the customer.
  • Understand all the Federal and State laws pertaining to retail auto sales, and cash reporting regulations.
  • Ability to pass all product knowledge, core competency tests administered by members of management team.
  • Maintains professional appearance and demeanor at all times, including work areas.
  • Be punctual to all scheduled shifts and meetings.
  • Participate in snow removal and lot maintenance as necessary.


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