Branch Manager Assistant

4 weeks ago


Mansfield, Massachusetts, United States Rockland Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Branch Manager to join our team at Rockland Federal Credit Union. The successful candidate will be responsible for managing and mentoring staff, supporting branch sales activities, and promoting a cross-selling environment.

Key Responsibilities
  • Manage and mentor staff to ensure excellent member service and sales performance.
  • Support branch sales activities and promote a cross-selling environment.
  • Oversee branch operations in the manager's absence and ensure compliance with policies, procedures, and security protocols.
  • Perform duties of a Teller and Member Services Representative.
  • Assist in the implementation of new policies and procedures.
Requirements
  • At least two years of experience in the financial services industry with previous supervisory/leadership experience.
  • Demonstrated sales skills and ability to promote a sales environment.
  • Strong accuracy and attention-to-detail.
  • Positive/professional approach with strong communication skills.
  • Demonstrated ability to use sound judgment and solve problems.
  • Strong proficiency with systems and software packages, including Microsoft Office.
  • Ability to travel to other branches as needed.
  • Work schedule flexibility is required.
Work Schedule

Full-Time, 40 hours/week. A rotating Saturday shift is required.



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