Customer Service Retail Specialist
2 weeks ago
Position Title: Retail Associate - Part-Time
Job Type: Part-time
Role Overview: In this position, you will take the initiative to:
*Deliver exceptional customer service throughout the entire shopping experience.*
*Handle transactions efficiently, including check-outs, exchanges, and returns using point of sale systems.*
*Assist in maintaining a tidy and professional store environment.*
*Work approximately 20-30 hours per week.*
Benefits of Joining Our Team:
*Potential for Full-Time positions.*
*Flexible work schedules.*
*Access to Employee Assistance Programs.*
*Exclusive Employee Discounts.*
*Opportunities for Leadership Training and Development.*
*Paths for career advancement.*
About Us: You will be part of a cooperative with a rich history since 1933, operating in various sectors including Agronomy, Energy, Animal Health, and Farm Supplies. Our success is built on the strong relationships we cultivate with our customers.
Core Values:
Trust: We provide reliable services.
Quality Products: We offer a diverse range of reputable products.
Superior Customer Service: We aim to provide effective solutions to our customers' challenges.
Growth & Development: We value our team's talent and encourage both professional and personal growth.
Key Responsibilities:
*Proactively address customer inquiries and challenges to ensure a positive retail experience.*
*Assist in promoting and organizing store events and displays.*
*Maintain a welcoming and secure store environment.*
*Respond to incoming calls and assist customers courteously.*
*Collaborate with store and warehouse teams on various tasks.*
*Restock merchandise and assist with inventory management.*
*Cross-train in warehouse operations, including propane filling and material handling for deliveries.*
*Adhere to safety guidelines and cooperative regulations.*
Work Environment:
*This role involves both indoor and outdoor responsibilities to assist with customer needs.*
*Work schedules will vary from Monday to Saturday, including shifts for opening, closing, and weekends.*
Candidate Profile:
*We seek individuals who are:*
*Creative, Adaptable, Committed, and Passionate.*
Qualifications:
*No specific educational requirements or prior experience necessary.*
*Preferred: Six months of experience in a retail setting with customer service and point of sale operations.*
*Willingness to work weekends and flexible hours.*
*Forklift Certification is a plus, or willingness to obtain it through training.*
*Eagerness to learn and assist with propane tank filling.*
*Strong communication skills, both verbal and written.*
*Ability to build relationships and solve problems effectively.*
*Desire to learn and collaborate with other divisions within the cooperative.
Equal Opportunity Employer: Orange Madison Cooperative Farm Service is committed to diversity and does not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, veteran status, or any other status protected by law.
*This job description outlines the essential functions and responsibilities of the position and is not intended to be an exhaustive list of all duties. Reasonable accommodations may be made for individuals with disabilities.*
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