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Hartford, Connecticut, United States Instacart Full time

As a key player at Instacart, the Pilot Store Operations Specialist will be integral to the advancement of retail automation technology. This role focuses on implementing our innovative Caper Carts in various retail environments. You will work closely with our operational, product, and business teams to ensure the successful launch and ongoing performance of pilot programs.

Core Responsibilities:

  • Collaborate with store personnel during the initiation of pilot programs.
  • Identify and resolve operational issues on-site.
  • Act as a liaison between local store teams and strategic operations.
  • Manage the implementation of local initiatives and new projects.
  • Leverage performance metrics to drive continuous improvement.
  • Effectively document processes and solutions.

Required Qualifications:

  • At least 3 years of experience in the retail sector.
  • Proven experience in program execution and change management.
  • Excellent communication abilities.
  • Willingness to travel and work in diverse retail settings.
  • Skilled in performance tracking and data analysis.

If you are passionate about making a difference in the retail technology landscape and thrive in a collaborative environment, this role is an excellent opportunity.