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Hartford, Connecticut, United States Instacart Full time

As a vital member of Instacart, the role of Pilot Store Operations Specialist focuses on the dynamic field of retail automation technology. This position is designed to facilitate the introduction of our cutting-edge Caper Carts into various retail environments. The individual in this client-oriented role will work closely with our operational, product, and business teams to ensure effective pilot program launches and sustained operational success.

Core Responsibilities:

  • Collaborate with store personnel during the initiation of pilot programs.
  • Diagnose and resolve operational issues directly at the location.
  • Enhance communication between local store teams and strategic operations.
  • Manage the implementation of local projects and innovative initiatives.
  • Leverage performance metrics to drive ongoing improvements.
  • Thoroughly document processes and solutions.

Required Qualifications:

  • A minimum of 3 years of experience in the retail sector.
  • Proven track record in program execution and change management.
  • Excellent communication abilities.
  • Willingness to travel and adapt to retail settings.
  • Skilled in performance evaluation and data interpretation.

If you are eager to contribute to advancements in retail technology and work within a collaborative environment, this role may align with your career aspirations.