Administrative Coordinator
4 weeks ago
As an Administrative Assistant at Aston Carter, you will play a vital role in supporting our clients' operations by providing exceptional customer service and administrative support.
Key Responsibilities:
- Communicate effectively with customers, sales teams, credit, accounts receivable, and other stakeholders to resolve issues and build strong relationships.
- Manage customer accounts, including research and resolution of billing issues, product returns, and load diversions.
- Utilize problem-solving techniques to resolve complex issues and know when to engage others for support.
- Operate SAP, JWS, and Systech software to perform tasks efficiently.
- Set up and maintain customer master price lists for external and internal sales in multiple systems.
- Maintain customer master files related to fuel surcharge, freight, and new ship-to locations.
- Run weekly and monthly reports using environmentally friendly methods to distribute to internal customers.
- Request proof of deliveries from haulers and coordinate with the Logistics Department on freight-related matters.
- Provide administrative support, including copying, filing, searching archives, and retrieving tickets for assigned accounts.
- Cross-train and support team members in multiple capacities.
Requirements:
- Proficiency in SAP, JWS, and Systech software.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Ability to build strong relationships with customers and stakeholders.
About Aston Carter:
Aston Carter is a world-class corporate talent solutions provider, specializing in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. We extend the capabilities of industry-leading companies by drawing on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
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