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Administrative Coordinator

1 month ago

Deerfield Beach, Florida, United States Vaco Full time
Job Title: Administrative Coordinator

Vaco is seeking an experienced Administrative Coordinator to join our team in Deerfield Beach, FL. As a key member of our sales and technical support team, you will provide administrative support to our Administrations Manager and contribute to the success of our business.

Responsibilities:
  • Provide exceptional customer service and communication with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, and customer care.
  • Manage customer accounts, including research and resolution of billing issues, product returns, and load diversions.
  • Utilize problem-solving techniques to resolve issues and engage others when necessary.
  • Operate SAP, JWS, and Systech software to perform administrative tasks.
  • Set up and maintain customer master price lists for external and internal sales in multiple systems.
  • Maintain customer master files related to fuel surcharge, freight, and new ship-to locations.
  • Run weekly and monthly reports using environmentally friendly methods to distribute to internal customers.
  • Request proof of deliveries from haulers and coordinate with the Logistics Department on freight-related matters.
  • Copy, file, search archives, and retrieve tickets for assigned accounts.
  • Cross-train and provide support in multiple capacities within the team.
Qualifications:
  • 2-3 years of administrative experience and an Associate's Degree or Bachelor's Degree preferred.
  • Strong customer service or accounting-related experience, preferably in a sales environment.
  • Analytical and communication skills to deliver best results.
  • Strong computer skills, including Microsoft Office, Excel, Word, PowerPoint, Oracle, or SAP.
  • A good listener with problem-solving skills and minimal supervision.
  • High energy and proactive when assisting customers, often delivering more than required.
  • Strong team concept skills required.
  • Ability to work well under pressure and meet deadlines, with strong time management and organizational skills.
  • Ability to prioritize work projects.
  • Flexible and interested in trying new techniques, with a coachable attitude.
EEO Notice:

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state, or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.