Care Coordinator

1 week ago

Scottsdale, Arizona, United States HonorHealth Full time
About HonorHealth

HonorHealth is a leading nonprofit healthcare system serving a population of five million people in the greater Phoenix metropolitan area. Our comprehensive network encompasses six acute-care hospitals, a medical group with primary, specialty, and care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services, and more.

Job Summary

The Care Coordinator collaborates with the primary physician and other healthcare team members in the development of patient-centered goals and actions, ensuring the formulation of a realistic and definitive goal that represents the total care needs and resources of the patient/client and family.

Key Responsibilities
  • Coaching and Care Coordination
    • Coaches and guides patients and their caregivers in addressing critical issues and self-management tasks to assist patients in their recovery efforts.
    • Utilizes active listening, behavioral motivational interviewing, guided care goal setting, and home visits to ensure face-to-face communication and relationship building.
  • Collaboration and Communication
    • In conjunction with clinical practitioners, coordinates and reviews patients' progress and ability to manage healthcare issues.
    • Strives to meet goals in educating and empowering patients and their caregivers in their healthcare to prevent the need for additional resources and possible hospital admissions.
  • Medication Reconciliation and Follow-up Care
    • Assists patients with medication reconciliation, coordination of post-discharge home care needs, self-management support, follow-up care, supportive care, advanced care planning, community resources, and long-term planning needs.
    • Reports patients' compliance/non-compliance with medical care instructions to appropriate clinical staff.
  • Care Coordination and Handoff
    • Ensures safe handoff of care for hospitalized/post-acute care patients from Transitional Care Managers to Care Coordinators.
    • Coordinates follow-up care with PCP/Specialists regarding outpatient follow-up appointment and plan of care.
Requirements
  • Education
    • High School Diploma or GED Required
  • Experience
    • 1 year outpatient, ambulatory care, specialty care, or community healthcare experience Required
  • Licenses and Certifications
    • Basic Life Support (BLS) CPR Card Required
    • Fingerprint Clearance Card - State Current State of Arizona Finger Print Clearance Card within 8 weeks from date of hire for those employees who conduct home visits. Required

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