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Patient Care Coordinator
2 months ago
At Barrow Brain and Spine, we pride ourselves on being a premier medical practice specializing in neurosurgery, advanced spine care, and pain management. As a collaborative partner of the Barrow Neurological Institute, our dedicated team comprises 32 neurosurgeons and 8 physiatrists, collectively performing over 9,000 surgical procedures annually. Our institution is renowned for directing the Neurosurgery Residency Program at a leading hospital and providing exceptional care to over 21,000 patients each year.
Are You Ready to Contribute to Our Mission?
Every member of our team is committed to upholding the highest standards of performance, integrity, and collaboration in patient care. We foster a culture that values excellence and dedication. If you seek a remarkable work environment that prioritizes the well-being of both patients and staff, we encourage you to explore this opportunity.
Position Overview
The Care Coordinator plays a vital role in supporting the daily operations of our medical clinic and procedure suite. Responsibilities include patient check-in, vital sign assessment, assisting patients with preparations for procedures, and coordinating transportation for patient discharge. This position involves interaction with patients, healthcare staff, and other professionals to enhance patient satisfaction and ensure the accuracy of health information. Our goal is to provide outstanding patient care while maintaining a safe, clean, and organized environment.
Key Responsibilities
- Ensure all necessary documentation, including initial consultations and medical reports, is prepared for the physician prior to patient visits.
- Prepare examination and procedure rooms for incoming patients.
- Welcome patients and guide them to appropriate areas.
- Review and update patient histories, recording vital signs accurately.
- Conduct urine toxicity screenings as required.
- Retrieve and document laboratory results and patient records.
- Manage incoming calls and direct inquiries to the relevant personnel.
- Assist in the setup for in-office procedures, including injections.
- Support the physician during procedures and monitor patients in recovery.
- Ensure all services are delivered in a professional and efficient manner.
- Conduct follow-up calls to remind patients of upcoming procedures.
- Maintain compliance with company policies and procedures.
- Manage inventory and order supplies as needed.
- Uphold patient confidentiality and integrity of information in accordance with HIPAA regulations.
- Perform additional duties as assigned.
- Consistent attendance and punctuality.
- Exhibit a positive demeanor and professionalism at all times.
- Dress in a professional manner.
- Complete tasks accurately and promptly.
- Demonstrate excellent communication skills, both verbal and written, along with strong customer service abilities.
- Effectively prioritize multiple responsibilities.
- Foster productive relationships with physicians, administrative staff, and healthcare team members.
- Completion of an accredited Medical Assisting program or certification as a Nursing Assistant.
- Preferred experience of 2 years in a pain management setting, either inpatient or outpatient.
We offer a competitive compensation package, including comprehensive benefits designed to support your health and well-being. Our offerings include:
- Choice of two medical plans with HRA and HDHP/HSA options.
- Dental and Vision coverage.
- Short-term and long-term disability insurance, fully employer-paid.
- Basic Life and AD&D insurance, fully employer-paid.
- Optional Life and AD&D insurance for employees and their families.
- Voluntary Critical Illness and Accident insurance.
- Generous Paid Time Off and Paid Holidays.
