Patient Service Representative

4 days ago


Bend, Oregon, United States Summit Health Inc Full time
Job Summary

The Patient Service Representative - Infusion Scheduler is a key member of the Summit Health Inc. team, responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Patient Scheduling: Schedule internal procedures, diagnostic tests, and procedures, ensuring accurate and timely completion.
  • Registration and Insurance Verification: Register patients, verify insurance, and update patient information, including demographics and financial waivers.
  • Customer Service: Provide excellent customer service to patients, families, and visitors, ensuring a positive experience.
  • Communication: Communicate effectively with co-workers, physicians, and patients regarding registration-related information and patient care.
  • Administrative Tasks: Perform various clerical duties, such as faxing, photocopying, scanning, filing, and mailings.
Requirements
  • Education: High School Graduate or GED required; Associate's Degree preferred.
  • Experience: Previous PSR experience preferred.
  • Skills: Excellent customer service skills, ability to communicate in English, both orally and in writing, and basic proficiency in computer use.
  • Knowledge: Knowledge of medical office terminology and previous experience with Standard Office Technology in a Windows-based environment preferred.
About Summit Health Inc.

Summit Health Inc. is a physician-led, patient-centric network committed to simplifying healthcare and bringing a more connected kind of care. Our team members are essential to our mission to reshape healthcare through the power of connection.



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