Customer Service Representatives/Cashiers

4 days ago

Bend, Oregon, United States Diamond Parking Full time
Job Summary

We are seeking a Customer Service Representative/Cashier to join our team at Diamond Parking. As a Customer Service Representative/Cashier, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and maintaining a clean and organized work environment.

Key Responsibilities
  • Customer Service: Provide a courteous and professional relationship with all customers, vendors, co-workers, and managers.
  • Cash Handling: Collect, record, and deposit all monies or cash equivalents and accompanying documentation at the end of each shift.
  • Administrative Tasks: Accurately complete and submit all required paperwork for each shift, including vehicles in and out, if applicable.
  • Ticketing and Dispatching: Accurately cash out tickets, if applicable, and dispatch drivers to airport terminals, if applicable.
  • Maintenance and Reporting: Report any damages incurred, and any claims of damage incurred reported by customer to their vehicle, and/or complete an incident report.
  • Timekeeping and Attendance: Accurately clock in/out at scheduled work times, using the manual time card or electronic time clock, as applicable.
  • Facility Maintenance: Maintain a clean booth, station, or location, ensuring that trash and debris are cleared from the location throughout the day.
  • Appearance and Uniform: Maintain a neat, professional appearance at all times, while on the job, wear the designated uniform, if required, and display identification badge.
  • Availability and Reliability: Regular, consistent attendance during scheduled work hours and the ability to work overtime if requested.
Requirements
  • Education: High school diploma, or General Education Degree (GED), or one to three months related experience or training desirable.
  • Licenses: Valid state-issued driver's license and proof of insurance card.
  • Language Skills: Able to read, write, and comprehend simple instructions, short correspondence, and memos in English.
  • Mathematical Skills: Able to add, subtract, multiply, and divide, using whole numbers, to compute costs of parking and make change.
  • Reasoning Ability: Able to apply common sense when performing duties and following written and oral instructions.

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