Bilingual Customer Service Representative

2 months ago


Bend, Oregon, United States Bend Metro and Park Recreation District Full time
Job Summary

We are seeking a highly skilled and bilingual customer service representative to join our team at Bend Metro and Park Recreation District. As a Bilingual Customer Service Specialist, you will be responsible for providing exceptional customer service to our patrons, handling customer transactions, and performing various office duties.

Key Responsibilities
  • Provide excellent customer service to patrons, both in person and over the phone.
  • Handle customer transactions, including cash handling and processing.
  • Perform various office duties, such as data entry, word processing, and filing.
  • Assist with scheduling and processing facility rentals.
  • Maintain a safe and clean work environment.
  • Perform other job-related duties as assigned.
Requirements
  • High school diploma or equivalent.
  • Bilingual in Spanish and English.
  • One year of customer service experience with cashiering and computerized processing experience.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
Working Conditions

The Bilingual Customer Service Specialist will work in a public reception environment, remaining in a stationary position for extended periods of time. The position requires the ability to lift, carry, and push up to 15 pounds, as well as crouch, bend, and kneel to perform filing activities.

Selection Process

Applicants will be screened based on their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for the position.



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