Current jobs related to Centralized Service Representative - Bend, Oregon - St. Charles Health System


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Centralized Service RepresentativeAt St. Charles Health System, we are seeking a highly skilled and detail-oriented Centralized Service Representative to join our team. As a key member of our Ambulatory Call Center, you will play a vital role in providing exceptional patient care and support.Job Summary:The Centralized Service Representative is...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Centralized Service RepresentativeWe are seeking a highly skilled and detail-oriented Centralized Service Representative to join our team at St. Charles Health System. As a key member of our One Call department, you will provide exceptional customer service and support to patients, their representatives, and provider offices.Job Summary:The...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Centralized Service RepresentativeSt. Charles Health System is seeking a highly skilled and detail-oriented Centralized Service Representative to join our team. As a key member of our Ambulatory Call Center, you will be responsible for providing exceptional customer service to patients, their representatives, and provider offices.Key...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Centralized Service Representative to join our team at St. Charles Health System. As a key member of our Ambulatory Call Center, you will be responsible for providing exceptional customer service and scheduling support to patients and healthcare providers.Key ResponsibilitiesProvide accurate and...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Centralized Service RepresentativeThe Centralized Service Representative plays a vital role in providing exceptional support to patients, their representatives, and provider offices. This requires a broad and comprehensive understanding of diverse scheduling protocols and procedures.Key Responsibilities:Provide telephone and digital support to...


  • Bend, Oregon, United States PrideStaff Full time

    Customer Service Representative OpportunityPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and ensuring a positive experience for all customers.Key...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    About the RoleWe are seeking a compassionate and professional Veterinary Client Service Representative to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our client-facing team, you will play a vital role in ensuring exceptional client experiences.Key ResponsibilitiesProvide exceptional client service, ensuring a...


  • Bend, Oregon, United States PrideStaff Full time

    Customer Service RepresentativePrideStaff is seeking a skilled Customer Service Representative to join our team. This role requires excellent communication skills, both in person and over the phone. The ideal candidate will be reliable, outgoing, and have a flexible schedule.Key Responsibilities:Answer inbound calls from customers in a professional...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Patient Service RepresentativeJob Summary:The Patient Service Representative acts as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks.Key Responsibilities:Accurately recording patient demographics, insurance, and billing information at the time of...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Veterinary Client Service RepresentativeWe are seeking a compassionate and professional Veterinary Client Service Representative to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients and their pets.Key...


  • Bend, Oregon, United States Mid Oregon Federal Credit Union Full time

    Job DescriptionAs a Customer Service Representative at Mid Oregon Federal Credit Union, you will provide exceptional service to our members while processing routine financial transactions and answering questions. Your primary function will be to greet members with a pleasant and friendly demeanor, making them feel comfortable and valued.Key...


  • Bend, Oregon, United States Veterinary Referral Center Of Central Oregon Inc Full time

    Job Summary:The Veterinary Client Service Representative plays a vital role in delivering exceptional client experiences at the Veterinary Referral Center of Central Oregon. As the first point of contact, this role requires a compassionate and professional demeanor to address client needs promptly and accurately. The ideal candidate will possess excellent...


  • Bend, Oregon, United States Veterinary Referral Center Of Central Oregon Inc Full time

    Job Summary:The Veterinary Client Service Representative plays a vital role in delivering exceptional client experiences at the Veterinary Referral Center of Central Oregon. As the first point of contact, this role requires a compassionate and professional demeanor to address client needs promptly and accurately.Key Responsibilities:Greet and welcome...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    About UsVeterinary Referral Center of Central Oregon Inc is a leading provider of advanced pet care services in Central Oregon. Our team of dedicated professionals is committed to delivering exceptional patient and client experiences.Job SummaryThe Veterinary Client Service Representative plays a critical role in ensuring that our clients receive the highest...


  • Bend, Oregon, United States Summit Health Medical Group Full time

    About the OpportunitySummit Health Medical Group is seeking a board-certified (or board-eligible) Dermatologist to join our thriving practice in Central Oregon. As a key member of our team, you will provide comprehensive dermatology care to our growing patient population, including skin cancer diagnosis and treatment, rashes, and cosmetic treatments.Our...


  • Bend, Oregon, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers.Key Responsibilities:Greet customers and take orders with a smileOperate the cash register and...


  • Bend, Oregon, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team.About the Role:We are looking for a friendly and approachable individual who is comfortable interacting with customers. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering...


  • Bend, Oregon, United States St. Charles Health System Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients...


  • Bend, Oregon, United States Summit Health Medical Group Full time

    Cardiology Opportunity in Central OregonSummit Health Medical Group is seeking a Non-Invasive Cardiologist to join our team in Bend, Oregon. As a physician-led and professionally managed multispecialty group practice, we offer a unique opportunity for growth and development in a thriving community.About the OpportunityWe are seeking a highly skilled and...


  • Bend, Oregon, United States High Desert Insurance Full time

    Customer Service RepresentativeHigh Desert Insurance is seeking a part-time Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and processing insurance policies.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...

Centralized Service Representative

2 months ago


Bend, Oregon, United States St. Charles Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Centralized Service Representative to join our team at St. Charles Health System. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service and support to patients, their representatives, and provider offices.

Key Responsibilities
  • Provide telephone and digital support to patients and provider offices, responding to a high volume of calls and inquiries.
  • Schedule appointments and procedures using electronic scheduling systems, adhering to complex scheduling protocols and procedures.
  • Review referral information to ensure accuracy in scheduling, reporting potential issues and coordinating schedules as needed.
  • Pre-register patients in electronic health records systems, collecting patient demographics and insurance information.
  • Perform real-time eligibility checks for insurance benefits and update patient profiles accordingly.
  • Communicate effectively with patients, providers, and staff to resolve issues and provide support.
  • Utilize advanced active listening skills to handle special and priority calls, such as urgent and emergent conditions.
  • Address and resolve patient complaints and concerns in a professional and empathetic manner.
Requirements
  • High school diploma or equivalent required; one year of paid customer service experience preferred.
  • Strong communication, customer service, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple calls and responsibilities.
  • Intermediate to advanced math skills, including analysis and data manipulation.
  • Intermediate ability and experience in computer applications, including electronic medical records systems and Microsoft Office.
Working Conditions

This is a full-time position, working 40 hours per week, Monday through Friday, 8am-5pm. The ideal candidate will be able to work independently, with minimal supervision, and as part of a team to achieve organizational goals.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.