Customer Service Representative

4 days ago


Bend, Oregon, United States Enterprise Mobility Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative Sr at Enterprise Mobility Inc. This role is responsible for providing exceptional customer service, supporting branch operations, and ensuring a seamless rental experience for our customers.

Key Responsibilities
  • Provide high-level customer service through face-to-face interactions, phone calls, and email correspondence.
  • Assist customers with their rental needs, including answering questions, resolving issues, and providing information on rental terms and conditions.
  • Support branch operations by performing administrative tasks, such as processing returns, checking in vehicles, and managing inventory.
  • Market the company's services and products to customers, promoting a positive brand image.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and a clean driving record.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly rate and performance-based bonus.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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