Front Desk Coordinator

4 days ago


Kirkland, Washington, United States Vida Integrated Health Full time
About the Role

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at Vida Integrated Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Greet and assist patients in a friendly and courteous manner.
  • Check patients in and out, and schedule appointments in person and by phone.
  • Answer phones and make calls.
  • Collect payment, copays, deductibles and inquire on previous balances.
  • Explain insurance coverage to patients in a clear concise way.
  • Prepare new records, files, and maintain records.
  • Assist with projects, administrative tasks, and any other clinic task as assigned to support the team.
  • Keep front area neat and tidy at all times.
Requirements
  • Ability to multitask - answer the phone, check in and schedule patients, respond to internal messages.
  • Ability to maintain attention to detail while working in a fast-paced environment.
  • Ability to work independently to complete and execute tasks, and ability to work with others as a team as well as able to learn quickly from oral and written instructions.
  • Strong customer service skills, verbal communication, and professionalism.
  • Computer Skills (Word, Excel, Teams).
  • Must be able to lift up to 15 pounds - able to take out trash/shred container.
Why Work With Us
  • Supportive Culture: Join a team that values collaboration, innovation, and mutual respect.
  • Professional Growth: Opportunities for continuous learning, development, and advancement.
  • Innovative Environment: Be part of a forward-thinking clinic that embraces continuous improvement.
  • Expanding Presence: With six locations across Greater Seattle-Capitol Hill, U Village, Kirkland, Bellevue, Everett, and Renton-we are growing and thriving.
  • Generous and Flexible Paid Time Off
  • Paid Holidays
  • Comprehensive Insurance: Medical, Dental, Vision, Life Insurance, and more.
  • Internal Wellness Program: $2,000 in annual credits.
  • Product & Supplement Discounts
  • 401(K) Retirement Program: With employer match.


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