Front Desk Associate

4 weeks ago


Kirkland, Washington, United States Gold's Gym Full time

Job Summary: We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym PNW. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for our members and guests.

Key Responsibilities:

  • Provide warm and welcoming greetings to members and guests
  • Manage front desk operations, including check-ins, guest registrations, and appointment management
  • Answer phone calls and respond to member inquiries in a courteous and professional manner
  • Process retail and concession sales, and distribute towels and other materials as needed
  • Maintain a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag
  • Work scheduled shifts and adhere to company attendance policies
  • Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor

Requirements:

  • High School Diploma or Equivalent
  • Excellent customer service skills
  • Ability to communicate effectively with both staff and members, both verbally and in writing
  • Basic accounting knowledge
  • Functional computer skills
  • Ability to handle multiple tasks efficiently
  • Flexibility to work a flexible schedule, including holidays and weekends
  • Physical ability to lift 45lbs and stand for extended periods

About Gold's Gym: Gold's Gym is a global fitness brand with over 600 locations spanning 6 continents. We are committed to providing a welcoming and positive atmosphere for our members and guests. If you are a motivated and customer-focused individual looking for a fulfilling part-time job, we encourage you to apply for this exciting opportunity.


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