IT Support Specialist

6 days ago


Brooklyn Park, Minnesota, United States Marmon Foodservice Technologies Full time
About the Role

We are seeking a skilled IT Support Specialist to join our team at Marmon Foodservice Technologies. As a key member of our IT department, you will provide first-line technical support for IT issues within our integrated manufacturing/distribution/office facility.

Key Responsibilities
  • Provide basic to moderate complexity technical support for IT issues, including troubleshooting hardware and software problems.
  • Manage day-to-day operations of O365 and shared business applications, telecommunications, and other technical infrastructure.
  • Act as tier-1 and tier-2 IT support as required for local and remote users, including monitoring operating environments and responding to incidents.
  • Participate in all aspects of IT project execution and day-to-day IT functions, including technical innovation, change control, and documentation.
Requirements
  • Associate or Bachelor's degree in Information Systems or related field, or equivalent experience.
  • Preferred certifications: MCSA, Network+, CCNA, ITIL, Security+, Azure, or AWS.
What We Offer
  • Comprehensive benefits package, including medical, dental, vision, and prescription drug insurance plans.
  • Access to a Health Advocate for selecting the best health benefits.
  • Tax-advantaged spending accounts for health and dependent care expenses.
  • Wellness programs and resources, including Telehealth, Mental Health, Fitness, and Family Planning.
  • Generous paid time off for personal use, holidays, and parental leave.
  • Company-sponsored life insurance and 401(k) with fully vested company match.
About Marmon Foodservice Technologies

Marmon Foodservice Technologies is a leading manufacturer of foodservice equipment for some of the world's biggest consumer brands. We are driven to innovate and enhance the eating and drinking experience, nourishing the people and communities we serve.



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