IT Support Specialist

1 week ago


Brooklyn Park, Minnesota, United States Synergy Consulting Group, Inc. Full time

Position Overview:
The role involves delivering hardware and infrastructure assistance to clients at designated locations.

This position collaborates closely with fellow IT professionals, system integrators, and management to guarantee that the computing environment, assets, and supporting architecture are dependable and secure, while also ensuring compliance with corporate standards.


Key Responsibilities:
The primary duties encompass managing Service Desk inquiries, providing direct client support, and performing ongoing technology maintenance as required.

The scope of work includes:

  1. Support for desktop and laptop hardware within the Business LAN and for laboratory environments.
  2. Configuration and maintenance of Microsoft operating systems.
  3. Installation and deployment of application software.
  4. Management of networked and standalone printing devices, including copiers and scanners.
  5. Support for remote access technologies and network cabling.
  6. Assistance with audio-visual equipment and end-user telecommunications devices.
  7. Basic server and network administration and monitoring tasks.


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