Employee Benefits Account Manager

4 weeks ago


Philadelphia, Pennsylvania, United States Human Capital Consultants Full time
Job Overview

We are seeking a highly skilled Employee Benefits Account Manager to join our team at Human Capital Consultants. As a key member of our team, you will be responsible for managing client communications, nurturing key relationships, and collaborating cross-functionally to ensure our client's 97% member retention rate holds steady.

Key Responsibilities

  • Collaborate with partners and employees to drive successful implementation and maintenance of the healthcare arrangement as well as cost containment initiatives for new clients.
  • Manage post-implementation relationships with broker partners, sales team, and clients.
  • Provide best-practice advice and recommendations based on the experience gained during engagements with brokers, other employees, and clients.
  • Guide our broker partners through their client's new healthcare solution, building and implementing strategic roadmaps for the achievement of key milestones.
  • Communicate partner and client feedback to management to ensure the best possible experience and assist in prioritizing requests by communicating broker and client needs and impact.
  • Demonstrate or possess the ability to learn how to evaluate and understand the various types of self-funded claims reporting from the Third-Party Administrators.
  • Understand and articulate how the Captive product works, including what various cost containment programs are available to members. Understand and has the ability to reiterate the Underwriting requirements written in our legal documents by captive program.
  • Demonstrate the ability to evaluate the appropriateness of items such as renewal increases, plan change values, and other pricing adjustments. Also demonstrates the ability to analyze claims and large claims reporting for purposes of articulating a group's level of risk to both internal and external constituents.

Requirements

  • 1+ years' experience in a client-facing account management role.
  • Knowledge of health insurance and/or self-insurance.
  • Excellent written and verbal communication.
  • Ability to manage relationships and act in a consultative role.
  • Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required.
  • Bachelor's degree required.

About Our Company

Our company is changing the way employers take control of their health benefits. We are the largest employee benefit group captive manager in the country -- with $2 billion in healthcare benefits running through our platform. Our powerful new approach to financing employee benefits reduces costs without increasing the risk.

Perks

We offer a competitive compensation package commensurate with skills and experience. In addition, we offer a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k) contribution.


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