Business Insurance Account Manager

5 days ago


Philadelphia, Pennsylvania, United States Marsh LLC Full time

Graham Company, a division of Marsh & McLennan Agency, is an insurance brokerage and risk management consulting firm committed to creating a healthy, safe, and prosperous tomorrow.

The Business Insurance Account Manager is responsible for handling all aspects of account strategy and renewal. This includes managing an account on a day-to-day basis, establishing a positive working relationship with the primary decision maker(s) and key contact people within each account, and developing a strong rapport with them.

The Account Manager must have an understanding of his/her accounts' industries and businesses, so he/she can give proper advice for the insured's insurance program to run smoothly and effectively.

Key responsibilities include:

  • Coordinating all services, answering all questions, and resolving problems which may arise on an account.
  • Establishing effective market relationships and strengthening existing insurance company relationships with underwriters, loss control, claims, etc.
  • Negotiating renewal insurance contracts using independent discretion and judgment.
  • Providing input on claims handling, particularly in special situations.
  • Supervising the work of unit personnel and conducting performance reviews.
  • Coordinating and managing the timely collection of monthly Accounts Receivable Statements.

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs, including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.



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