Patient Service Representative

14 hours ago


Buffalo, New York, United States OLV Human Services Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at OLV Human Services. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Answering phone calls and scheduling patient appointments
  • Verifying patient insurance and benefits
  • Collecting demographic and insurance information from patients
  • Preparing patient pre-certification and authorization forms
  • Managing patient accounts and balances
  • Providing excellent customer service and communication skills
Requirements
  • High school diploma or equivalent required
  • 1-2 years of administrative experience in a dental or medical office preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of dental practice management software
What We Offer
  • A competitive hourly rate
  • A comprehensive benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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