Contact Center Professional with Sales Focus

About the Role:We are seeking an experienced Contact Center Supervisor to join our team at Mass Markets. As a key member of our operations management team, you will be responsible for leading a team of customer service agents and driving sales performance in our contact center.Responsibilities:Lead a team of 15-25 entry-level front-line customer service...

About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Professional. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to clients across the country.Key Responsibilities:Provide timely and effective solutions to customer...

At Mass Markets, you'll excel as a Contact Center Representative by handling inbound and outbound contacts in a professional manner. A key aspect of this role is ensuring first call resolution through problem-solving and effective call handling.We're looking for individuals who can research systems to find missing information and coordinate with other...

About Us: At MCI Careers, we believe in empowering our employees to deliver exceptional customer experiences and drive business growth. As a Contact Center Representative I, you will play a vital role in achieving this goal by providing top-notch service to our customers. With a focus on teamwork, innovation, and continuous improvement, we strive to create...

Contact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...

**Job Description:** Contact Center AgentAs a Contact Center Agent at Mass Markets, you will be the primary point of contact for our customers. You will handle incoming calls, respond to emails, and provide support via chat.Responsibilities:Respond to customer inquiries and issues in a timely and professional manner.Resolves customer complaints and concerns...

Job OverviewAs a Contact Center Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences through various communication channels. You will be responsible for handling customer inquiries, resolving issues, and upselling/cross-selling products and services.This is an exciting opportunity to develop your skills and...

Responsibilities:This position supports customer service and sales-oriented interactions that require you to interact with hundreds of people each week answering incoming calls and making outgoing calls to consumers.Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerListen to customers, understand their...

Job Summary:We are seeking an experienced Customer Service Supervisor I to join our team at MCI Careers. As a leader in the contact center industry, we offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.Benefits PackageWe offer a range of benefits to support our employees' physical, emotional, and...

We are seeking a dedicated and results-driven Contact Center Agent to join our team in Wichita, Kansas. As a Contact Center Agent, you will play a key role in delivering exceptional customer service and support to our clients.About the JobIn this role, you will be responsible for handling customer inquiries, resolving complaints, and providing general...

About the JobThis is an exciting opportunity to work with a leading company in the industry. As a Contact Center Specialist, you will have the chance to develop your skills, work with a diverse range of customers, and contribute to the growth and success of our organization.

Key ResponsibilitiesThe Customer Service Team Lead will be responsible for:Leading a team of customer service agents to ensure that our clients receive exceptional serviceManaging metrics, performance criteria, policies, and procedures to improve call center productivity continuouslyMotivating and developing a team of customer service...

**Overview of the Job Role**We are seeking a skilled Customer Service Agent to join our team at Mass Markets. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients.**Responsibilities:**Resolve customer inquiries and concerns in a timely and professional manner;Utilize problem-solving skills...

Job DescriptionAs a Contact Center Specialist at Mass Markets, you will play a crucial role in providing exceptional customer service to our clients. Your primary responsibilities will include handling inbound and outbound contacts, researching systems to find missing information, and coordinating with other departments to resolve issues when needed. You...

About MCI CareersMCI Careers is a leading provider of business process outsourcing solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping customers succeed and grow.Job SummaryWe are seeking a talented and customer-focused individual to join our team as an Entry-Level Contact Center Representative. This role...

**Company Overview:** Mass Markets is a leading organization in the industry, committed to providing exceptional customer experiences. **Job Description:** As a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution...

Mass Markets is a dynamic company that values its customers above all else. As a Customer Service Agent, you'll be at the forefront of providing exceptional customer experiences, making every interaction a positive one.Key Responsibilities:Taking inbound calls and resolving customer inquiries in a professional and timely mannerUsing problem-solving skills to...

As a Contact Center Representative at Mass Markets, you will play a crucial role in delivering exceptional customer service. Key responsibilities include handling customer inquiries, resolving issues, and providing solutions that meet their needs. The estimated salary for this role is $48,000 - $58,000 per year, based on your level of experience.To excel in...

Job DescriptionWe are seeking a highly skilled and dedicated Contact Center Representative to join our team at Mass Markets in Wichita. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Main ResponsibilitiesHandle customer inquiries and resolve issues through various channels.Provide...

**About the Role:** As a Contact Center Representative at Mass Markets, you will play a critical role in driving customer satisfaction and loyalty. You will be responsible for handling a high volume of customer interactions, resolving issues, and providing solutions that meet their needs.**Key Responsibilities:**Respond to customer inquiries and resolve...