Outbound Contact Representative

1 week ago


Wichita, Kansas, United States Mass Markets Full time

What You'll Do: As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution and providing timely and professional support to our customers.

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Key Responsibilities:

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  • Handle inbound and outbound contacts in a courteous manner">
  • Ensure first call resolution through effective problem-solving and call handling">
  • Research systems to find missing information as applicable">
  • Coordinate with other departments to resolve issues when needed">
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Salary Information: The estimated salary for this role is $50,000 - $60,000 per year, depending on experience and qualifications.

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Why Join Us: At Mass Markets, we value our employees and offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for career growth and development.

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